Bay Audiology Client Care Coordinator
2 days ago
**Our Client Care Coordinators are the first face our customers meet on their hearing journey. This role provides an exceptional customer service experience with every interaction. As part of a wider team, you will work closely with our Clinicians and Ear Nurses, and no two days will be the same.**
**Here at Bay Audiology, we have recently been voted New Zealand’s most trusted Hearing care brand, and are part of the Amplifon Group, a global leader in hearing solutions around the world. With 115 clinics from the top of the North Island to the bottom of the South, our mission is to help people rediscover the joys of hearing. Our clinics offer a range of services, from diagnosing hearing difficulties, to fitting, servicing, and maintaining hearing aids, whilst offering ongoing support and care for our customers.**
**Our Client Care Coordinators are the first face our customers meet on their hearing journey. This role provides an exceptional customer service experience with every interaction. As part of a wider team, you will work closely with our Clinicians and Ear Nurses, and no two days will be the same.**
**We have a full-time role available at our Ashburton clinic, working Monday to Friday, 8.30am-5pm.**
**What we are looking for**:
- **Genuine passion and experience in providing excellent customer service**:
- **The ability to multitask**:
- **Strong attention to detail**:
- **Sound computer skills**:
- **Well-developed problem-solving skills**:
- **A positive, friendly personality**:
- **Excellent communicator, both verbally and written**:
- **Flexibility to travel to a variety of clinics (mileage would be reimbursed - chat with us to learn more)**:
- **NZ Drivers license**
**What we offer**:
**If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team - explore your future with us**
- **A values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the business**:
- **While you’re employed at Amplifon NZ, receive free top of the range hearing aids (and a discount for family)**:
- **Discounted Southern Cross Health insurance**:
- **Annual conference (typically in Auckland) for all staff and Charles Holland Awards recognising top performing clinics**:
- **Help people everyday experience the joy of better hearing**:
- **Be part of a team that genuinely cares about what they do**:
- **Be part of a close-knit team**:
- **Work for an award-winning team - winner of both Quality Service and Most Trusted brand awards**:
- **Enjoy work life balance - work Monday to Friday with no weekend**:
- **You will get to work with different people as you will be based in few of our clinics**
**Please note, full covid19 vaccination is required for this role.
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