Ward Administrator

3 weeks ago

Wellington Central, New Zealand Wellington Central Full time

**Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District**

**Location**: Wellington Regional Hospital

**Service**: Ward Administration

**Contract**: Casual & Permanent, Part Time

We have multiple roles available:

- Monday - Friday 4pm - 7pm
- Saturday & Sunday 9am - 12pm.
- Casual hours working up to 40 hours per week between 3-8 hours per day Monday - Sunday 6.30am - 8pm

**Salary**: $64,903 to $72,114 (dependant on experience, pro rata to hours worked)

**Kōrero mō te tūranga - About the role**

As a Ward Administrator, your primary role will be acting sole charge to consistently deliver friendly and professional front of house reception duties for the ward.

You are to provide your top class customer service to all enquiries from every source, whilst presenting accurate and timely data entry, record management and collating.

Creating and maintaining open lines of communication with reporting lines and all other teams you liaise with is the best way to ensure your tasks are completed effectively.

This role is an invaluable asset to our clinical teams and the tasks you perform are essential for our wards to run smoothly.

**Mō tō mātou rōpū - About our team**
- We are a team within a team - within a team
- This role is situated in the wards so your immediate team is the ward you are working on. You will be working with clinical staff and other health care providers, administratively supporting them and your ward - s needs.

You also are part of the greater Ward Administration team who staff all other wards. The work you do is mainly replicated across all our wards so having your fellow colleague nearby for support and trouble-shooting works perfectly.

The overarching service we report to administratively is Patient Administration Services (PAS).

PAS is made up of 5 other administration clinical support areas: Booking Centre, Outpatient Reception, Call Centre, Clinical Typing and Emergency Dept.

Your patient - s journey generally begins or is completed within these departments so ensuring all our data capture is entered efficiently and correctly is imperative for continuity in our patient - s current care and future presentations.

**Moū - About you**

We are looking for a team player who is able to use their proven customer service skills with all our customers to provide them the best journey possible during their stay with us.

With any ever changing environment we need robust, adaptable and lateral thinkers who can easily multitask whilst using their up to date knowledge of computer packages to maintain all data entry effectively and efficiently.

**E pā ana ki a tatou - About us**

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:
Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

**Me pēhea te tuku tono - How to apply**

Your safety and that of our patients is important to us. It is our expectation that you will be fully vaccinated against COVID 19, having received two doses of an approved COVID 19 vaccination.

**Ma tini, ma mano, ka rapa te whai**

**By joining together we will succeed

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