Technical Communicator

6 months ago

Auckland City, New Zealand Orion Health Full time

Are you an excellent communicator with a passion for translating highly-complex technical information into clear, concise, and user-friendly documentation? We are seeking a talented Technical Communicator to join our team

As a **Technical Communicator** in our Health Intelligence Platform team, you will play a critical role in delivering a modern data platform that integrates machine learning and artificial intelligence (AI).

You will be responsible for creating high-quality, engaging and digestible online content for our valued customers on how to effectively deploy, configure, use and maintain our product. Your role will expose you to industry experts across Orion Health, where you will leave no stone unturned, working together to bridge the gap between our technical experts and users, ensuring content is validated and to the greatest of level of detail. In turn, your work will ensure organisations get the most out of their most valuable strategic asset - data - consequently improving patient outcomes around the world.

**What will you bring?**
- **Experience**:We're looking for people with a technical mindset who have had some exposure to IT product development and a strong understanding of servers, databases, installations, integrations. You may previously have been employed as a software engineer, business analyst, tester or documentation specialist.
- **Skills**:It goes without saying, your written and verbal communication skills are unmatched. We're looking for someone who is comfortable representing information visually as we strongly believe a diagram is worth a thousand words. You'll have the ability to both understand complex technical information and translate it in a logical and structured way. Experience with MadCap Flare (or other authoring tool) is beneficial and while extensive experience with HTML and CSS is not top of our list, being able to go "under the hood" to diagnose and fix issues would be great.
- **Characteristics**:First and foremost, you are someone with the perseverance and tenacity required to get to the bottom of things - surface-level explanations are not sufficient for you. You also have a strong analytical mind and attention to detail. Finally, you have a passion for creating high-quality, informative, content.

**A little about us**

Orion Health's vision is to reimagine the healthcare experience for all.

We strive to empower people, reveal insights from data, and unify healthcare silos seamlessly and securely across the health ecosystem, improving the efficiency of care and advancing the wellbeing of everyone around the world.

For over 30 years Orion Health has been focussed on innovation and changing the game in health data. Today, we operate in 12 countries and have well over 100 million people using our software. Orion Health are the world leaders in unifying data across complex healthcare settings. The future is exciting for healthcare with AI and patient engagement at the forefront of our minds for our next growth phase.

**What's in it for you?**
- Your (Orion) health is very important to us. We have teamed up with Southern Cross to provide you with fully covered health insurance, on us
- Used up your annual leave but have yet another wedding to get to this summer? Or how about the kids' cross country event you miss every year? Don't let an empty leave balance stop you. We offer our Orionites the chance to take additional paid time off for those impossible to miss events with LeavePlus (eligibility applies).
- Start your weekend early at the beach and 'wave' goodbye to full day Fridays From December until February, enjoy Summer Fridays where we clock off after a half days' work
- Our relaxed, open plan offices have a vibrant and energetic atmosphere. We also have a casual dress-code so you will feel as comfortable in the office as you would at home.
- Flexibility is important. We offer flexible working arrangements and encourage our people to design a workday that suits them, their team and the wider business.
- Love food and coffee? We provide free breakfast and fruit every day and have a barista-grade coffee machine in the office
- With weekly Friday drinks, regular events celebrating our diverse cultures and an active social club, Orionites are never short of good times and we pride ourselves on our fun community.

**Our reach is far and continuously growing. Come grow with us.**

LI-AV1

LI-Hybrid

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