Supervisor - Starbucks St. Lukes

6 months ago

New Zealand Tahua Full time

**_“To inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time”_**

From simple beginnings 52 years ago with one store in Seattle, Starbucks is now a global brand across more than 50 countries and has been in New Zealand for 25 years with 35 stores around the country. At Starbucks it is all about connection and family Starbucks New Zealand is owned and operated by a New Zealand business. Tahua Partners provides unique employment opportunities across multiple brands (Burger King, Popeye’s, Number one shoes and Hannah’s), so you are part of a much larger family. People are at the heart of who we are, the people represent one of our pillars here at Starbucks. We believe that working together with each other, our customers, and our community makes a positive impact - that is what defines family at Starbucks. Starbucks creates that warm and welcoming environment that makes you want to keep coming back. It is a place where you meet lifelong friends and get to be a part of something bigger than coffee. What are we looking for? Aside from creating that amazing customer experience, we want to work with you to create an amazing work environment for the team (from Barista to Store Manager), consistently make drinks that is of the highest quality, serve food fast and hot, and get down and dirty to make the store spotless for our customers. We also want an enterprising person who has a positive mindset and is quick, calm, and collected.

Starbucks is the place-to-be Are you ready to be part of our community?

**Our expectations**

**As a supervisor, you need**:

- To demonstrate a drive to deliver excellent customer service
- To show a passion for coffee and the Starbucks brand
- To commit to working shifts
- Strong time management and organisational skills to lead day to day operations on your shift
- The ability to communicate effectively
- The ability to drive practices that embody Starbucks mission and values
- To assist with new partner training, effective communication between you and the Store Manager for continuous development.
- To develop a positive relationship with the team to create a warm work environment

**Key responsibilities**:

- Make perfect coffee or Frappuccino for our valued customers
- Ensure every customer has an amazing experience in our store
- Keep the store clean and presentable
- Keep stock updated
- Maintain food safety and hygiene standards
- Work in a high-speed environment
- Contribute to a high performing team to ensure efficient running of the store

**Experience & Qualifications**
- 1 year experience in customer service is preferred
- Passion for customer service and creating special customer moments

**Starbucks NZ offers**:

- Team Tahua Family provides access to discounts and growth opportunities across Burger King, Hannahs and Number One Shoes
- The opportunity to work for a highly regarded global brand.
- Working for a socially responsible brand and a company that truly values you.
- Full training and career progression.
- A great working environment and culture, growing from our Starbucks NZ values of Trust, Excellence, Authenticity and Manaakitanga.

**Location**:_St. Lukes_

**Number of hours per week**: _5_

**Shifts**:

- Mon: _**13:00-18:30**
- Tue: _**14:00-18:30**
- Wed: _**OFF**
- Thu: _**07:30-14:00**
- Fri: _**07:30-14:30**
- Sat: _**07:30-14:30**
- Sun: _**_OFF_

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