Eligibility Assessment Administrator

4 months ago

Auckland City, New Zealand Te Whatu Ora -Health New Zealand Te Toka Tumai Auckland Full time

**Te whiwhinga mahi | The Opportunity**

This is a **8 month, fixed-term**, **full-time**, **parental leave** opportunity for an **Eligibility Assessment Administrator** to join our team based at our** North Shore Hospital Office. **Your function will be to identify Non-Resident patients attending Auckland Public hospitals within the Auckland Metro region, complete data and prepare data for invoicing.
- Identify and confirm DHB patient eligibility status for public funded healthcare interfacing with external Government departments
- Update hospital patient data systems with eligibility documentation and information as required
- Accurately collate costs and prepare Invoicing templates
- Ensure agreed upon service level agreement requirements are met
- Develop and maintain effective relationships with DHB’s to encourage collaborative working
- Be open to the introduction of new ideas and initiatives to improve business outcomes
- Maintain strong relationships with the finance team to ensure effective end to end deliverables
- Effectively manage your time, prioritising tasks as needed

**Mōu | About you**

You come from a customer service / admin support background with 1-2 years under your belt. You are comfortable working automonsly as well as in a team environment and you thrive in busy roles. With your New Zealand working rights you enjoy working in a multicultural setting.

**Ngā pūkenga me ngā wheako | Skills and experience**

**Ka kawea e koe | You will bring**:

- Excellent communication skills both written and verbal
- Proven experience using Microsoft Suite including Excel and Outlook
- Strong relationship building skills
- First-rate time management and problem solving abilities
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don’t require an in-person element, we encourage you to ‘work from where you are.’ We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness’. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora**

**Me pēhea te tuku tono **| How to apply

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