Call Centre Operator

5 months ago

Sylvia Park, New Zealand Integral Diagnostic Group Full time

**Vacancy No**
- VN11603

**Status**
- Active

**Employment Type**
- Full Time

**Brand**
- Horizon Radiology

**Department**
- Clerical

**Region**
- Auckland

**Site**
- Sylvia Park

**Applications Close Date**

**Description**
- Horizon Radiology part of the Integral Diagnostics group offers a wide range of diagnostic imaging services including x-rays, ultrasounds, pregnancy scans, including 3D imaging and steroid injections.
WHY JOIN HORIZON?
- Competitive pay rates and support to advance
- Innovative medical specialised industry
- Social Events, team spirit, generous uniform allowance
- Supportive, patient focused team, supportive management
- Employee awards and recognition programs
- Work and live in the world's most liveable city

**Key Responsibilities**
- ABOUT THE ROLE
As the voice of the organisation, and often the first point of contact for many patients and referrals this very busy, challenging role will see you booking procedures providing exceptional customer service. The role is responsible for managing patient bookings for all modalities including Xray, Ultrasound across all our sites and facilitate the pre-admission assessment process.
TO BE SUCCESSFUL IN THIS ROLE
- Previous experience working with Karisma (RIS) will be highly regarded however those with experience using other medical reservations packages will be considered
- Previous experience within a call centre environment desirable.
- Previous experience in a patient booking environment
- An ability to work autonomously as well as in a team environment
- Excellent time management and organisational skills with ability to meet deadlines
- Effective communication and interpersonal skills
- Be committed to your own professional development, including embracing ongoing learning as part of professional development.

This is an exciting and varied role in which you will have the opportunity to support a wonderful team of dedicated, experienced, and friendly professionals in a fast-moving innovative healthcare industry. Offering competitive rates and fulltime permanent hours with job stability.

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