Assistant Venue Manager

4 days ago


Hamilton, New Zealand Kāpura Full time

**We are looking for an Assistant Venue Manager to help lead the team at The Roaming Giant**

The Roaming Giant is a Restaurant/Bar located in Hamilton and has established itself a fantastic name in regards to both food and service among its large local base. We work hard, we have fun, we aim to get better everyday, we’re innovative, self-aware and empathetic. We have a strong focus on integrity and we love to support our communities.

We are owned and operated by Kāpura and a huge part of our culture and values is caring for our people and creating great customer experiences through delivering memorable hospitality. Kāpura pays at least Living Wage to all of our employees, and we have a strong focus on giving back to the community, developing our people to achieve their career goals and have a hell of a good time while we do it

As the Assistant Venue Manager your role is to run the establishment on a shift by shift basis, reporting directly into the Venue Manager. Your primary role is to be a fantastic host to our customers and the local community. We expect every staff member to know the names of all the locals and them to get to know you. You're expected to be able to manage a team, pushing them to execute Kāpura’s vision for providing exceptional customer experiences.

**We are looking for someone who has**:

- An outstanding employment history in the hospitality industry is a must and ideally 2 years at management level
- A valid LCQ and Manager’s License
- The ability to be a natural leader who can encourage their team
- Great communication skills
- Experience in rostering staff
- The ability to be an awesome host and to create excellent customer experiences
- Experience in functions management
- Discipline and is able to have strong control of a busy restaurant & bar
- A passion for good friendly service and an absolute pro on the floor
- Ambition, commitment to the role and a love of the service industry

What's in it for you? As ever, we're extremely passionate about the development of our team and provide everyone with industry leading training, a clear structure for career progression and numerous rewards and incentives.

**We offer**:

- A full support office team to help you with all of your business management needs. Whether you are looking to change your marketing strategy or need HR support, we have teams in all areas
- Career progression opportunities available across all 35+ Kāpura venues
- 50% off all food whilst working
- 25% off all food and drink at ALL Kāpura venues
- Access to restaurant vouchers, sports tickets and cheap gym memberships
- Free EAP services to support your wellbeing
- Company wide employee of the month award - win a paid day off work
- Support or donations with any charity & community projects you are involved in



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