Duty Manager

5 months ago


Hamilton, New Zealand Kāpura Full time

**Are you a dynamic Duty Manager seeking a refreshing change of environment? The Roaming Giant eagerly awaits its next proficient Duty Manager to join our thriving team**

Nestled in the heart of Hamilton, our restaurant/bar has earned an exceptional reputation for delivering top-notch food and service to our extensive local clientele. Embracing a culture of integrity and community support, we proudly align ourselves with Star Group, a recent merger between Kapura and Joylab, on a mission to redefine New Zealand's hospitality landscape with innovation and a renewed perspective. **We currently offer both part-time and full-time positions**.

We are in search of an individual with the ability to lead the team during shifts and ensure heightened customer satisfaction. As a Duty Manager, your responsibility is to oversee the establishment on a shift-by-shift basis. Your primary objective is to be an exceptional host to our customers and the local community, fostering personal connections with regular patrons.

**What we appreciate about you**:

- Possession of a current LCQ/Duty Manager's license.
- A minimum of 1 year of management experience in a lively, fast-paced restaurant.
- Ideally, familiarity with wage costs and targets.
- Knowledge of cocktails is a plus.
- Strong understanding of food and beverage.
- Excellent customer service skills.
- Proven experience in team management and exemplary leadership skills.
- A motivated individual ready to exceed expectations.

**What we offer**:

- With over 35+ venues across the North Island, we provide ample opportunities for career advancement within the hospitality industry.
- Regular performance reviews.
- 50% discount on all food during working hours (when not on a shift).
- 25% off all food and drinks at ALL our venues when not working.
- Free EAP services to support your well-being.
- Restaurant and retail vouchers, discounted gym memberships, sports tickets, and access to a range of products from our suppliers.
- Regular on-site and company-wide incentive schemes.
- 1 paid day off per year to volunteer at a charity of your choice.


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