Cleaning Contract Manager

2 months ago

Wellington City, New Zealand ISS Full time

**Job no**: 533033

**Work type**: Full time

**Location**: Wellington

**Categories**: Trades and Services, General Management

**ISS IS A PLACE TO BE YOU**

**_ We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better._**
- ISS IS A PLACE TO BE WHO YOU ARE_

Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
- ISS IS A PLACE TO BECOME WHAT YOU WANT_

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.
- ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER_

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

**_ ”Connecting People and Places to Make the World Work Better”._**

**The Opportunity**

This permanent full time role supports our National Operations Manager by managing cleaning /”soft services” at event & function venues in the Wellington Region. We are looking for an energetic experienced person, with the availability to work weekends, who enjoys a challenge and working in a dynamic industry. The role's key focus is to schedule and manage delivery of cleaning & soft services to our clients.

**Profile**

We want to hear from you If you consider yourself to have excellent communication skills - oral and written; proven supervisory, management and organisational skills; enjoy working in a dynamic environment; are solutions focused with a good eye for detail. Our successful applicant must be able to interact with a variety of people including staff, clients and the general public. You must be physically fit and have a high level of self-motivation as well as the ability to motivate a team to consistently deliver the highest standard of service, so what we are looking for is someone who can describe themselves as:

- Experience of developing work schedules and rosters.
- Experience of resourcing, managing, coaching and developing a team.
- Experience of budget management & billing services.
- Competent using MS Office, computers, tablets & smart phones.
- Knowledge of managing services across multiple or complex sites.
- Knowledge of principles and processes for providing customer service.
- Knowledge of working in or managing Events/Functions.
- Knowledge of delivering cleaning standards.
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.
- Knowledge and management principles for relevant equipment, property, and client contractual requirements.
- Knowledge of principles and procedures of workplace health and safety practices.

New Zealand Diploma/Certificate in Business, Event Management or Cleaning (with strands in Specialist Cleaning, Supervision) Management would be an advantage; or at least 2-5 years’ experience may substitute for the formal qualification.

**Job Offer**:

- Competitive salary negotiated on experience.
- Leading New Zealand organisation building a fantastic reputation.
- Business partnering role within a highly competitive business sector.
- Great team culture in a fantastic work environment.

Please note applicants for this position should have NZ residency or a valid NZ work visa, plus current New Zealand driver’s licence.

**Advertised**: 10 May 2024 New Zealand Standard Time
**Applications close**:

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