Application Support Specialist

5 months ago

Auckland City, New Zealand KPMG Full time

KPMG New Zealand is part of the international KPMG network, one of the world’s leading professional services organisations. We provide audit, tax, and advisory services to individuals, SMEs, not-for-profit organisations, multi-nationals and government agencies.

Our people experience is anchored in a clearly articulated purpose of ‘Fuelling New Zealand’s prosperity’ and our contribution to the shared wealth and lasting well-being for all New Zealanders. In order to deliver this, we must attract, develop and retain the very best people and create a workplace environment in which everyone is able to flourish.

We are proud of our reputation for values-driven behaviour that guide our actions and defines what it means to work at and be part of KPMG. We believe in Integrity - We do what is right; Excellence - We never stop learning and improving; Courage - We think and act boldly; Together - We respect each other and draw strength from our differences; and For Better - We do what matters.

The KPMG IT Group delivers and supports information systems to help build the future at KPMG through the innovative use of technology.

**The opportunity**:

- The Application Support Specialist role will be to build, support and maintain the M365 and SharePoint environments and assist the Service Desk and wider business with support. This person will also act as the technical liaison between the business units and ITS and will work to resolve and coordinate project tasks and support issues.
- The position holder provides technical knowledge, coaching and support to team members and will participate in day-to-day management of M365 and SharePoint support request/tickets, including reviewing work performed by the team, providing constructive feedback and performance development.
- This person will act as an escalation point between the Service Desk and Applications team.

**Day to day you will**:

- Support the SharePoint and M365 environments
- Design, develop and support modern business solutions across SharePoint, Power Platform and related M365 technologies
- Support and provide expertise within ITS and the wider business on M365 and SharePoint technologies and best practices
- Assist with Global compliance and Internal Audit reviews and processes
- Improve and document the technical processes around M365 and SharePoint

**What you'll bring to our team**:

- 3-5 years practical experience with maintaining, supporting and working in M365 and SharePoint
- Proven experience using SharePoint as a Document Management System
- Experience delivering SharePoint, Teams and Power Platform projects
- Experience using Power Platform (Low-Code/No-Code) technologies with Dataverse and SharePoint
- Experience designing and developing Power Automate workflows to automate business processes
- Practical experience with development languages (HTML, CSS, XML, JSON)

**Life at KPMG**

We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG.

As a KPMG employee, we will offer you:

- — Access to the firm's annual incentive scheme
- — Opportunities for local and international secondments
- — Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work
- — The ability to work from overseas and extend time connecting with friends and family outside New Zealand
- — Flexible leave options, including the ability to purchase additional annual leave
- — Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents

- A paid professional association membership of your choice
- — Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees
- — A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services
- — The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups
- — The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030
- — An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities
- — Paid time off for volunteering and involvement in citizenship activities
- — An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing po

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