District Manager

2 weeks ago

Auckland City, New Zealand Sephora Full time

At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. As the District Manager, you will be responsible for overseeing the client services and experience, driving sales, people development, merchandising, and operational functions of your designated district of stores to deliver on store KPI’s and maximize profitability. Leading a team of Store Manager’s, the District Manager will collaborate with the field operations team to develop a culture of engagement, innovation and motivation within the store network. The District manager will partner with the support office team on company initiatives, and champion these with the store network.

**You'll shine here if you enjoy**:

- Developing store management team to be effective leaders through training and in store coaching
- Delivering top line business KPI’s for your district, including sales, conversion and average basket
- Fostering an environment that provides development opportunities at all levels of the retail team
- Directly coaching and developing Store Managers
- Issuing and analysing monthly reports (Match-to-traffic, units per worked hour) and providing recommendations to ensure that staffing is in line with the respective store’s customer traffic
- Clearly setting expectations and standards of work performance and behaviour in accordance with business expectations
- Ensuring all Sephora policies, procedures and audits are being carried out in the store network

**We would love to hear from you if you**:

- Have a minimum of 5+ years of retail management experience
- Have previous cluster/district manager experience with solid commercial acumen
- Have a genuine appreciation for beauty retailing
- Are passionate about people development and empowering team to be the best versions of themselves
- Have strong stakeholder management skills
- Have a growth mindset
- Place client satisfaction at the core of any decision-making process
- Can demonstrate strategic thinking while being hands on and lead by example
- Are computer savvy with programs such as Microsoft Word, Excel and Outlook

**What's in it for you**
- **
The people. **You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with.
- ** The product.** You will get your hands on some amazing products and staff discounts.
- ** The salary package.** Competitive salary and bonus program.
- ** The learning**. We invest in our team and building a personalized career plan with you so you continue to evolve and build your skills through local and regional project work, exposure to senior leaders, external payroll bodies and exposure to the LVMH community.
- ** The culture**. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

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