Assistant Branch Manager

7 months ago

Pukekohe, New Zealand Kennards Hire Full time

**Assistant Branch Manager**

**Pukekohe**
- **
Collaborative Culture: Thrive on teamwork, tackle challenges, succeed together**:

- ** Career development opportunity, customer facing, oversee branch administration & staff co-ordination**
- ** 40 hour week, Monday to Friday, grow your career with Kennards Hire**

**About us**
At Kennards Hire, our mission is to be the best hire company in the world. We're not striving to be the biggest; we're striving to be the best. Our commitment to sustainable growth and innovation drives us to excel, benefiting our customers, our employees, and the Kennards Hire family. With an over 90% of our team members affirming that Kennards Hire is a Great Place to Work, we're proud of our achievements.

Why Kennards Hire? Join the Kennards Hire family, where our values—One Family, Fair Dinkum, Taking Hire Higher, and Every Customer a Raving Fan—guide everything we do. As Australia and New Zealand's largest family-owned equipment hire company, we believe in providing our team members with the tools and opportunities to succeed.

**About the role**

In the heart of it all is the Assistant Branch Manager - the catalyst for seamless daily operations, stepping in when the Branch Manager is away. You will be the driving force behind an efficiently operating branch, providing guidance and feedback to empower your team to deliver exceptional customer service, uphold impeccable front desk operations, and maintain equipment to the highest Kennards standards.

As the Assistant Branch Manager, you will not only collaborate closely with the Branch Manager but also independently ensure top-notch service delivery and operational excellence. Your responsibilities include:

- Overseeing daily tasks and assuming leadership in the Branch Manager's absence.
- Orchestrating front desk operations and branch administration with precision.
- Championing equipment maintenance and workshop standards to guarantee peak performance for our valued customers.
- Ensuring seamless opening and closing of the branch as needed.
- Embracing continuous growth through training and development, enriching your skills and prowess.
- Masterminding rostering and staff supervision for optimum efficiency.

**About you**
- Begin your journey with a minimum of 2 years of solid retail operational management experience.
- Showcase an impressive track record in adept people management, effective coaching, and performance enhancement.
- Demonstrate exceptional problem-solving skills that tackle even the most intricate challenges.
- Exemplify exemplary communication skills that underscore your prowess.
- Set a gold standard for customer service excellence that resonates with Kennards Hire's values.

**Why Join Our Family**:
We aren't just a company; we are a flourishing family-owned enterprise that's the crown jewel of Australia and New Zealand. Our values - One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan - are not just slogans; they're the essence of who we are.

**Benefits & Rewards That Await You**:

- A journey of continual growth through comprehensive training and development.
- The roadmap to advancement and the prospect of traversing states and borders.
- Exclusive staff discount rates on our top-tier gear.
- An annual Awards Night, vibrant Team BBQs, and an array of engaging social events.

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