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Operations Manager Nutrition and Food Service

4 weeks ago

Hamilton, New Zealand Health New Zealand - Te Whatu Ora Full time

Waikato Hospital, Hamilton
- Full time, Permanent on site role.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the Role**

Due to retirement an exciting Waikato District Operations Manager position is available. This position is responsible for all aspects of Nutrition and Food services: patients’ meals, fluid and nutritional supplements, the main staff cafeteria and 4 food and coffee outlets on Campus.

The key functions of this role are:

- Provide district wide operational leadership and accountability for all aspect of Nutrition and Food Services.
- Support clinical services to deliver patient centred and most optimal clinical outcome
- Deliver the most effective and efficient services within the allocated budget
- Subject matter advisor and updated intelligence for matters relating to patients nutrition and food and food and beverage and hospitality sector.
- Be an effective team player within the directorate and for Te Whatu Ora’s teams of teams.

**About the Service**

The Clinical & Operational Support Directorate supports healthcare professionals in the delivery of patient centred care, through a wide range of support services. Services contained within this directorate provide services across the Waikato District. Nutrition and Food Services sits within that directorate and is responsible for providing nutrition and food services more than 1000 patients each meal time and also provides for Meals on Wheels to clients in the community. The services is also directly responsible for the main staff café and 4 food and beverage outlets on site. The patient service includes production, service and distribution of food to the patient bedside and uses a software system that integrates patient clinical systems with nutrition and food services. The retail outlets provide a revenue stream through selling food and beverages services to staff and visitors.

**About you**

To be successful in this challenging and complex role you need the following:

- Honed interpersonal and networking skills
- Can do attitude and act like a business owner
- Good sense of humour, attention to details but not sweat the small stuff
- Highly organised and unafraid to challenge status quo

**Experience**:

- Preferred BSc Nutrition, Dietetics, or Food Service management with demonstrated relevant experience.
- Minimum 5 years’ experience in operational, hospitality and leadership in a complex related environment.
- Understanding of food service legislation and hygiene standards
- Extensive experience in building and sustaining collaborative working relationships in a high pressure environment to enable effective change management.
- Demonstrated ability and experience in leading change management.
- Highly developed communication and interpersonal skills, including the capacity to negotiate, resolve conflict and positively influence and motivate others
- Experience in leading multi-disciplinary teams
- Experience in managing projects across complex stakeholder groups
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Working for Health New Zealand**

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand is committed to being a good employer and honouring our equal employment opportunity obligations.

**Our commitment to equity, diversity and inclusion**

Click here **to view the position description**

**How to Apply