Senior Accessibility Tester

4 days ago


Auckland City, New Zealand Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Engineering Ecosystem and Architecture**

Engineering Ecosystem provides tools, coaching and processes to help our Product Engineers. The Accessibility Services Team is an enablement team that supports Product Engineering teams to take ownership of their accessibility responsibilities by providing training, tooling, governance, support, and a roadmap of future improvements.

**What a Senior Accessibility Tester does at Visa**

In this role you will learn everything there is to know about accessibility and how we manage it within Visa, and then pass on that knowledge. You will be involved in testing, identifying, and then implementing improvements to our development approach. This involves coaching and supporting the growth of engineers in the organisation, working with the wider business to align them to the broader testing processes set out for accessibility within Visa, using The Visa Global Accessibility Requirements (VGAR).
- Collaboration with other accessibility teams on future improvements to processes
- Support for testers and development teams during planning and design phases to include the inclusion of accessible content, and helping to resolve accessibility issues found in the product
- Assessment, triage and testing of both existing and new accessibility issues
- Co-hosting workshops on accessibility auditing
- Research into best practice and methods for adopting them where appropriate

**Why this is important to Visa**

This role helps to ensure that our product is easy to use and navigate for our diverse customer base. Accessibility requirements are both legal expectations and have a strong relationship with usability - making our product outstanding in its field and a pleasure to use rather than a frustrating experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
You are a senior tester with a broad testing history and an interest in accessibility and its adoption in commercial software, as well as in research, collaboration, mentoring and training. You need to know about how to work with others, you need to have the drive to learn about accessibility and to share that knowledge with others in practical ways.

**Relevant previous experience**:

- 7+ years testing experience in a software development environment
- 2+ years with people development, mentoring and training responsibilities
- Testing of transactional systems (e.g., banking, finance, telecommunications industries)
- Experience with UI and UX tooling such as browser plugins, html markup, DevTools
- Issue management including reporting on defect patterns across diverse teams
- Technical experience using HTML, SQL, XML, XSL

**What will also help**
- An understanding of, or interest in, accessibility
- A broad knowledge of SDLC methodologies and the challenges of testing
- Strong analytical and troubleshooting skills and ability to resolve issues
- Passionate about testing and wants to develop and implement testing methods that embrace accessibility from the start
- A natural leader that enjoys mentoring and motivating team members
- Strong customer focus and ability to communicate professionally

Additional Information

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.


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