Applications Support Analyst
7 months ago
Customer focussed role
- Dunsandel base + Competitive
- Learn from an experienced team + Enhance your career
**The Role**
This role requires on call support on a rotating roster within the team.
The main responsibilities of this role include..
- Liaising with external vendors, consultants and contractors on the resolution of faults escalated to those suppliers
- Communicating with internal stakeholders about the status of faults, and coordinating to provide necessary support
- Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
Key to your success will be your proactive response to tickets and your ability to build strong and supportive relationships with internal and external teams.
**Skills and Experience**
To be considered for this role will require
- Good understanding of business systems and networks.
- Nice to have knowledge on Integration and ERP systems
**What's next?**
**About Us - The Synlait Way**
Synlait is a dynamic, purpose-led milk nutrition company that is Doing Milk Differently for a Healthier World We pride our organisation as being different and allowing our spirit to drive our success, shifting perceptions and driving value through new thinking and a new attitude.
You’ll be joining down-to-earth, authentic people working together to create the very best in milk nutrition as we combine expert farming with innovative thinking and state-of-the-art processing to produce a range of nutritional milk products for our global customers.
We will challenge you by providing the opportunities you’ve been seeking to expand your career; we believe that everyone brings unique experiences and perspectives to the table so are committed to creating an inclusive workplace and embrace diversity to drive innovation and business success.
Together we will continue to create a workplace where everyone can thrive and contribute their best.
**What we offer**:
Click here to view all our benefits Synlait Employee Benefits
- Health insurance cover
- Work for an award-winning company
- Training and development opportunities
- Social events and Social Club
LI-KT1
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