Customer Services Assistant
2 weeks ago
Join our award-winning customer service team in a permanent role
- Fun and friendly team culture
- Part-time (20 hours p/w) + cover as required
**The Opportunity**
Working as part of a sociable and tight-knit team, you’ll provide excellent front-line customer service by being the friendly, efficient and knowledgeable face of Council. This involves informing customers of Council services, assisting with enquiries, and receiving and processing payments, ensuring that whenever possible, customers’ needs are met. This role will include supporting customer service activities in our community.
To ensure you’re set up for success from the start, you’ll work full-time hours for your first 2 weeks (8am - 5pm Monday to Friday). This time will be dedicated to training and induction. Your core hours will then be 20 hours per week (Tuesday and Friday 8:00am - 5:00pm, and 8:30am - 12:30am Saturday) plus relief hours when needed. Our busiest time of year is June to September so we'll need you to work full-time over this period each year.
**Your Experience**
You will bring experience in customer service and cash handling from other corporate work environments and be regarded as someone who consistently exceeds customer expectations. Maintaining personal resilience when under pressure, being empathetic, using active listening techniques and knowing how to ask the right questions so that we can resolve customer issues effectively, will make you stand out from the crowd.
**About Us**
Nelson City Council offers an enjoyable, rewarding and inclusive working environment. We have an active social club, wellbeing and diversity and inclusion committees and great career development opportunities. You will be working together with colleagues who are passionate about making Nelson an even better place.
**Next Steps**
Click here to view the job description. For more information about this role please contact Jane McLeod, Chief Information Officer, on 03 545 8816.
This work requires the person who undertakes it be fully vaccinated against COVID-19. You will need to provide evidence of your vaccination status in order to be considered for this role.
**Applications close midnight Monday 6 February.
-
Customer Service Print Assistant
17 hours ago
Nelson, Nelson, New Zealand The Warehouse Group Full timeCompany OverviewThe Warehouse Group is a New Zealand-based retailer with over 30 years of experience in providing high-quality products and services to our customers. We take pride in delivering exceptional customer experiences through our knowledgeable and friendly staff.About the JobWe are currently seeking a CUSTOMER SERVICE PRINT ASSISTANT to join our...
-
Customer Service Assistant
7 days ago
Nelson, Nelson, New Zealand Summerset Holdings Part timeAbout Summerset HoldingsWe strive to create a great employee experience at Summerset Holdings, where everyone's uniqueness and diversity can shine. Our values - One Team, Strong Enough to Care and Strive to Be the Best - guide the way we work.About the RoleAs a Part-Time Kitchen Assistant, you will play a vital role in providing an exceptional dining...
-
Customer Service Assistant Volunteer
7 hours ago
Nelson, Nelson, New Zealand Stjohn Full timeHato Hone St John is a leading healthcare provider in New Zealand, dedicated to saving lives and building strong communities. As a volunteer retail assistant, you will play a vital role in supporting our essential services and community initiatives.About the RoleThis is an exciting opportunity to join our Op Shop team, working in a friendly and supportive...
-
Customer Service Assistant
18 hours ago
Nelson, Nelson, New Zealand The Warehouse Group Part time**The Role**We are looking for a sales floor representative to join our team and contribute to our mission of delivering exceptional customer experiences.In this role, you will be responsible for:Maintaining a high level of product knowledgeEnsuring accurate stock levelsProviding outstanding customer serviceWorking closely with other team members to achieve...
-
Café Assistant
2 weeks ago
Nelson, New Zealand Summerset - Food Services Full time**Company Description** Summerset is one of New Zealand's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce. **Job Description** Café Assistant - Calling for a...
-
Customer Service Expert
7 days ago
Nelson, Nelson, New Zealand Screwfix Direct Ltd Full timeCompany Overview:Screwfix Direct Ltd is a leading retailer of trade tools and materials, committed to delivering exceptional customer service and supporting the growth of our customers' businesses.Salary:We offer a competitive hourly rate of £12.64 per hour, reflecting the importance of our Retail Assistants in providing excellent service to our...
-
Warehouse & Customer Service Assistant
3 weeks ago
Nelson, New Zealand Anzor Fasteners Full timeCompany Description Anzor is the leading supplier of stainless steel fasteners in New Zealand, offering the widest range and largest stock of stainless fasteners and fittings in the country. As a 100% Kiwi-owned and operated company, Anzor has been providing top-quality products and exceptional customer service for over two decades. **Job Description**: We...
-
Customer Service Ambassador
2 days ago
Nelson, Nelson, New Zealand Tank Juice Full timeTANK Juice is a beloved Kiwi brand that aims to help customers across the country live a healthier lifestyle. We're looking for a customer service superstar to join our team in Nelson, working as a Sales Assistant. This fixed-term role will see you creating vibrant smoothies and juices, fresh salads and wraps, and providing exceptional customer service.About...
-
Customer Services Assistant
1 week ago
Nelson, New Zealand Nelson City Councill Full timeLove supporting people to get around? - Engage with the community - Join our supportive, fun team culture **The opportunity** **About Us** Nelson City Council offers an enjoyable, rewarding and inclusive working environment. We have an active social club, wellbeing and diversity and inclusion committees and great career development opportunities. You will...
-
Customer Service Ambassador
2 days ago
Nelson, Nelson, New Zealand Noel Leeming Full time**Job Overview**Noel Leeming is committed to delivering exceptional customer experiences in-store. As a Customer Service Representative, you will play a vital part in making this happen.**About the Role**You will be responsible for handling all customer inquiries, including sales and returns, as well as providing expert advice on our products. Your excellent...
-
Customer Services Officer
2 weeks ago
Nelson, New Zealand Shred-X Full time**About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...
-
Kitchen Assistant
1 week ago
Nelson, New Zealand Summerset - Food Services Full time**Company Description** Summerset is one of the largest retirement village operators and developers in New Zealand. At Summerset, we are passionate about providing quality services and care for our residents.** **Job Description** About the Role**: At Summerset, we place high value on providing an exceptional dining experience for our residents and visitors....
-
Customer Service and Administration Support
3 weeks ago
Nelson, New Zealand Intepeople Full time**FULLTIME AND PERMANENT ROLE** ***: - **GREAT MIX OF ADMINISTRATION AND CUSTOMER SERVICE** ***: - **SUCCESSFUL AND INNOVATIVE LOCALLY OWNED BUSINESS*** Can Plan have been in business for 26 years and are Nelson’s only locally owned and operated waste and recycling collection service. They pride themselves on their customer service and are committed to...
-
Customer Assistant
3 hours ago
Nelson, Nelson, New Zealand Morrisons Full timeDo you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Market Street and Cafe departments, preparing our high quality in store products.We want all our customers to have the best experience...
-
Customer Service and Administration Support
1 week ago
Nelson, New Zealand Intepeople Full time**PERMANENT FULLTIME ROLE MONDAY TO FRIDAY 8AM - 5PM** ***: - **COMPETITIVE PACKAGE AND ADDITIONAL BENEFITS** ***: - **SUCCESSFUL, SUPPORTIVE LOCALLY OWNED BUSINESS*** Can Plan have been in business for 28 years and are Nelson’s only locally owned and operated waste and recycling collection service. They pride themselves on their customer service and...
-
Customer Services
1 week ago
Nelson, Nelson, New Zealand Bidvest New Zealand Limited Full timeJoin Our Amazing Team at Bidfood NelsonAre you passionate about delivering excellent customer service, solving problems, and making a difference every day? If you love a fast-paced environment where you can learn, grow, and shine, we'd love to have you on our team at Bidfood NelsonAbout Us:At Bidfood Nelson, we're dedicated to creating a supportive,...
-
Customer Service Representative
3 hours ago
Nelson, Nelson, New Zealand Stjohn Full timeIf you're passionate about helping others and making a positive impact in your community, consider joining Hato Hone St John's Op Shop team as a volunteer. As a member of our team, you'll be part of a dynamic and supportive group that's dedicated to providing essential services and promoting sustainability.About the RoleWe're seeking enthusiastic and...
-
Sales and Service Assistant, Merchandising
3 days ago
Nelson, Nelson, New Zealand Farmers Trading Company Ltd Part timeSales and Service Assistant, Merchandising - Part-Time - NelsonSales and Service Assistant - Merchandising FocusAs New Zealand's leading department store, we realise the importance of providing that next level of service to our loyal customers.Our Nelson store is looking for a highly experienced Sales and Service Assistant, with at least 3 years personalised...
-
Customer Service Team Member
2 weeks ago
Nelson, New Zealand The Warehouse Full timeCompany Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...
-
Customer Service Officer
2 weeks ago
Nelson, New Zealand Nelson City Councill Full time**Customer Service Officer** - **_Join our customer service team in a permanent role_**: - **_Fun and friendly team culture_**: - **_Part-time (20 hours p/w) + cover as required_** **The Opportunity** We have a vacancy for a customer-focused professional to join our Customer Service Centre and interact with our customers in person, by phone and...