Operations Manager

3 weeks ago

Auckland City, New Zealand Universal Business Team Full time

**About Alloy Bearings**: Alloy Bearings aspiration is to be market leader and the recognised go to specialists for hydrodynamic (whitemetal / babbitt) bearings across selected market sectors internationally.
Alloy Bearings is a rapidly growing, 4th generation family business, with a reputation for quality and dependability. We bring decades of specialist experience and knowledge to plain bearing issues. This includes condition and failure assessment, through to refurbishment, manufacture, replacement, and upgrade solutions. Our bearings support critical rotating machinery (such as large turbines and turbomachinery) for corporate and government clients all over the place.

**The Opportunity**:
As the Operations Manager at Alloy Bearings, you will be responsible for the operations of the business to ensure customers receive their products and services on time, to quality specification and budget, while ensuring the business meets internal key performance indicators.
You will be responsible for integrating between sales, operations, and customer fulfilment and will be pivotal in optimizing workflows with a focus on production and productivity improvements to enhance our operational efficiency.
The success of this role will be measured by the ability to build and maintain a high performing team, delivering high quality on time. Production output, ability to scale, employee engagement, customer feedback and financial outcomes will be measured.

**Key Responsibilities**:

- Strategic Execution: Responsible for delivering targeted revenue and gross profit from operations. As part of the management team, help develop our Value Creation Plan for the next 3 - 5 years. Implement strategic cadences of meetings and constantly review to ensure they are adding value and helping to execute our Value Creation Plan effectively.
- Effective Leadership: Ensure the right people are in the right seats and hold accountability. Develop and optimise effective workflow across the business with a focus on production output, planning and delivery, and productivity improvements. Maintain close connections with personnel to maximize performance with emotional intelligence and effective communication.
- Operational Excellence: Eliminate complexities and establish frameworks, systems, and processes that are repeatable, trainable, and scalable. Enhance operational efficiencies using lean principles to maintain tidy, very clean facilities and a safe, effective environment. Responsible for site wide operations, production leadership and staff, logistics, maintenance, upkeep, and approved capital improvement projects. Take ownership of health & safety, quality, and environmental obligations to ISO standards and de-risk critical areas of the business.
- Quality and Compliance: Uphold rigorous quality standards across all production stages, lead quality control initiatives, and ensure compliance with all relevant standards to meet and exceed customer expectations.
- Safety and Innovation: Implement and maintain best practices for a safe working environment. Drive continuous improvement and innovation within the production team.

**Who We're Looking For**:

- Have project, jobbing, or service experience preferably in engineering.
- Strategic thinker with a proven track record of success in operational leadership.
- Proven track record in optimising workflows with a focus on productivity improvements.
- Demonstrated experience in change leadership that influences culture and improves competencies
- Natural integrator that removes obstacles, resolves issues, and takes advantage of opportunities.
- Someone who values safety and quality and is dedicated to continuous improvement.
- Exceptional communication, negotiation, and presentation skills.

**What We Offer**:

- All staff at Alloy Bearings enjoy flexible working hours.
- This role will have a competitive base salary plus bonuses.
- A late model company vehicle, vehicle allowance, phone, and laptop are provided.
- Additional superannuation and salary sacrifice (packaging) can be provided.
- Suburban location with easy free parking and facilities.

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