Assistant Manager

5 months ago


Auckland City, New Zealand BETTERMAN BUSINESS MANAGEMENT LIMITED Full time

Job Title**:Assistant Manager**

Key tasks and responsibilities:

- Assist managing a team of front of house staff including scheduling, training, and general supervision
- Assist overseeing that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
- Responsible for daily deposits, and the correct operation of the POS systems
- Balancing of all daily cash drawers and POS
- Assist organizing private function and events
- Inventory and maintenance of par levels for front of house items, and report to the Manager, order supplies as needed
- Responsible for quality assurance of food/drink products
- Ensure all staff are fully aware of their obligations pursuant to the sale of liquor
- Welcome, host and oversee customers that come to the restaurant in a professional and cordial manner
- Providing excellent customer service to guests and excellent leadership to employees
- Assist enforcing and monitoring all health, safety, and sanitation standards in the area, ensure all requirements are met and maintained
- Handle customers’ complaints according to provided guidelines
- Gather feedback and comments from the customers to improve the quality and service standard of the restaurant
- Work closely with back of house to provide a seamless experience
- Will report directly to Manager
- Any other duties the employer may reasonably require the employee to perform

Pay rate: Minimum $29.66/ hour Maximum $30/ hour

Guaranteed hours of work per week: Minimum 30 hours, Permanent full-time

Requirements for the job:

- Relevant qualification at level 3 or above
- Prior work experience in managing is not required but would be an advantage
- Strong understanding of business management
- Excellent problem-solving, and customer service skills
- Exceptional communication and interpersonal skills
- Full time availability
- Able to work on weekends and holidays
- No criminal record


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