Mitre 10 Mega Tauranga

5 months ago

Tauranga, New Zealand Mitre10 Full time

Mitre 10 MEGA Tauranga is local family owned and operated business We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

**We are after a Service Desk Team Member to join our high performing Front End Team**

This role is Sunday - Thursday, Requiring you to work 40 hours per/week.

**What you can expect to do in this role**:

- Leading, motivating, and growing a strong team culture that reflects our company values
- Processing customer transactions
- Handling customer complaints with confidence
- Providing excellent customer service - every time
- Work collaboratively with the Front End Supervisor & 2IC to achieve department targets
- Working with a ‘**One Team**’ approach and providing friendly and helpful service to our customers, which includes everyone from local tradies to the keen DIYers

**What we need from you**:

- ** A genuine passion for customer service**:

- An organised approach, proven reliability, and the ability to manage your time efficiently
- A positive “can-do” attitude, with the flexibility to deal with ad-hoc tasks as they arise
- A drive to succeed and **strive for excellence**:

- Accuracy and attention to detail
- Ability to work within a large team with an ‘**honest & fair**’ mindset
- The ability to carry out the manual handling requirements of the role

**What Mitre10 can offer**:

- Paid day off for your birthday
- competitive remuneration
- Generous staff discount
- $10,000 Trauma Insurance Cover
- Discounted rates at multiple local gyms, dentists, optometrists and more
- A supportive and friendly team environment
- Leadership up-skilling programmes

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