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Service Manager
2 months ago
Lead change & show us how you achieve outcomes through others now
- Manage a team that matters to individuals, whānau & our communities
- Permanent fulltime role, Canterbury
He aha te kai ō te rangatira? He Kōrero, he kōrero, he kōrero.
What is the food of the leader? It is knowledge. It is communication.
Hōkai Rangi is Ara Poutama Aotearoa's (Department of Corrections) Strategy that expresses our commitment to delivering great outcomes with and for Māori in our care and their whānau, so that we may begin addressing the over-representation of Māori in the corrections system.
A key focus of Hōkai Rangi is the humanising and healing of those in our management. Ara Poutama Aotearoa leaders focus on having relationships with those in our care and their whānau, that are based on manaaki and contribute positively to their wellbeing - and guiding their teams to do the same.
Ngā kawenga | About the role
As a Service Manager your role is pivotal to delivering upon this promise. These roles offer you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies. In other words, be a driver of success for Hōkai Rangi, which has a foundation of success in a values-led organisation.With rehabilitation of people in our management being our primary focus, a “One Team” approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.
He kōrero mōu | About you
We're looking for an inspirational leader, the kind of individual who leads and people naturally want to follow.
To be successful, you will have the following skills and attributes:
- Be a strong and visible leader who engages and motivates staff
- Provide effective leadership that promotes team involvement in achieving service goals and objectives
- Foster best practice in case management
- Build strong internal and external relationships and make good decisions
- Excellent communication and relationship skills with an ability to influence outcomes
- Develop and maintain effective working relationships with iwi and other cultural groups as well as community and restorative justice groups and other government departments
- Be prepared to lead cultural awareness and take your own cultural journey
- Good understanding of, and appreciation for meeting, Te Tiriti o Waitangi obligations and statutory requirements
- Focus on innovation, continuous improvement, and best practice implementation, championing regional and national initiatives
- Committed to staff development and performance improvement in a change environment
- The ability to work in a te ao Maori space while going on your own cultural journey and walking alongside those in our care
Utu ā-tau | Salary
The salary starting point is $105,908 per annum and the full range is $105,908 - $122,873 per annum across 6 salary steps. Appointment and remuneration will reflect skills and experience relevant to the role.
Ko wai mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga (wellness and wellbeing) and safety of the people, whānau, and that of the communities we serve across the motu (country).
To apply, please submit a tailored CV and a cover letter by 11.00pm on Thursday 16th May 2024 describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.
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