Service Manager

2 months ago


Canterbury, New Zealand New Zealand Government Full time

Lead change & show us how you achieve outcomes through others now
- Manage a team that matters to individuals, whānau & our communities
- Permanent fulltime role, Canterbury

He aha te kai ō te rangatira? He Kōrero, he kōrero, he kōrero.
What is the food of the leader? It is knowledge. It is communication.
Hōkai Rangi is Ara Poutama Aotearoa's (Department of Corrections) Strategy that expresses our commitment to delivering great outcomes with and for Māori in our care and their whānau, so that we may begin addressing the over-representation of Māori in the corrections system.
A key focus of Hōkai Rangi is the humanising and healing of those in our management. Ara Poutama Aotearoa leaders focus on having relationships with those in our care and their whānau, that are based on manaaki and contribute positively to their wellbeing - and guiding their teams to do the same.
Ngā kawenga | About the role
As a Service Manager your role is pivotal to delivering upon this promise. These roles offer you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies. In other words, be a driver of success for Hōkai Rangi, which has a foundation of success in a values-led organisation.With rehabilitation of people in our management being our primary focus, a “One Team” approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.
He kōrero mōu | About you
We're looking for an inspirational leader, the kind of individual who leads and people naturally want to follow.
To be successful, you will have the following skills and attributes:

- Be a strong and visible leader who engages and motivates staff
- Provide effective leadership that promotes team involvement in achieving service goals and objectives
- Foster best practice in case management
- Build strong internal and external relationships and make good decisions
- Excellent communication and relationship skills with an ability to influence outcomes
- Develop and maintain effective working relationships with iwi and other cultural groups as well as community and restorative justice groups and other government departments
- Be prepared to lead cultural awareness and take your own cultural journey
- Good understanding of, and appreciation for meeting, Te Tiriti o Waitangi obligations and statutory requirements
- Focus on innovation, continuous improvement, and best practice implementation, championing regional and national initiatives
- Committed to staff development and performance improvement in a change environment
- The ability to work in a te ao Maori space while going on your own cultural journey and walking alongside those in our care

Utu ā-tau | Salary
The salary starting point is $105,908 per annum and the full range is $105,908 - $122,873 per annum across 6 salary steps. Appointment and remuneration will reflect skills and experience relevant to the role.
Ko wai mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga (wellness and wellbeing) and safety of the people, whānau, and that of the communities we serve across the motu (country).
To apply, please submit a tailored CV and a cover letter by 11.00pm on Thursday 16th May 2024 describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.



  • Canterbury, New Zealand Canon Full time

    Be part of a highly engaged and collaborative team - Join an established global brand - Genuine flexibility and autonomy **About us** Canon is the world's leading imaging organisation. As a Fortune 500 Company, we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought possible. When you...


  • Canterbury, New Zealand New Zealand Government Full time

    Take the next step in your career with this leadership opportunity as Assistant Manager of Psychological Services in Christchurch Men's Prison. - Make a meaningful contribution to positively impacting lives and fostering a safer community. - Lead a team that values continuous improvement, innovation, creativity and professionalism. Ngā kawenga | About...


  • Canterbury, New Zealand New Zealand Government Full time

    Take the next step in your career with this leadership opportunity as Assistant Manager of Psychological Services in Rolleston Prison. - Make a meaningful contribution to positively impacting lives and fostering a safer community. - Lead a team that values continuous improvement, innovation, creativity and professionalism. Ngā kawenga | About the role As...


  • Canterbury, New Zealand Foodstuffs Nz Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Service Deli Manager - New World LincolnSERVICE DELI MANAGER We are seeking a person who can manage our busy team in the Service Deli Department. The vacancy...

  • Service Deli Manager

    11 hours ago


    Canterbury, New Zealand Foodstuffs Nz Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Service Deli Manager - New World LincolnSERVICE DELI MANAGERWe are seeking a person who can manage our busy team in the Service Deli Department. The vacancy...

  • Service Advisor

    4 months ago


    Canterbury, New Zealand Toyota Full time

    Are you looking for your next challenge? Interested in working in an exciting and fast moving industry? Enjoy working in a great team and dealing with a wide variety of people? Do you like to be rewarded for your efforts and success? Then we want to hear from you! This Service Advisor position is a full-time role which offers the chance to work with New...

  • Service Technician

    2 months ago


    Canterbury, New Zealand Stellar Full time

    **Contract Type**: - Full Time**Location**: - NZ - Canterbury - South Island**Industry**: - Trades & Services**About the opportunity**: Due to growth within the company, we are seeking an experienced Service Technician with relevant industry experience and qualifications to join the Material Handling team in Christchurch. In this role, you will be...

  • Service Consultant

    2 weeks ago


    Canterbury, New Zealand Anz Full time

    About the roleAs a Service Consultant in our Personal Banking Branch Network - this role consists of face-to-face service consultants within the branch network.Sales are not the key capability of these positions.Their focus is on servicing customer requests and enquiries in a timely and effective manner.Banking is changing and we're changing with it, giving...


  • Canterbury, New Zealand Delta Utility Services Ltd. Full time

    As the primary liaison for Delta's Clients/Customers, Field Staff, and Contractors, the Customer Service Representative (CSR) assumes a crucial role in handling inquiries, resolving issues, disseminating information, and fostering a positive overall experience while efficiently managing the completion of Delta’s metering field work. The CSR takes...

  • Field Service Mechanic

    4 months ago


    Canterbury, New Zealand Stellar Recruitment Full time

    **Contract Type**: - Full Time**Location**: - NZ - Canterbury - South Island**Industry**: - Trades & ServicesWe are looking for a **Field Service Mechanic** to join a local business who specialises in construction and heavy transport fleet work. As a **Field Service Mechanic** you will be self-managed, on the tools, looking after clients in your area....


  • Canterbury, New Zealand Canon Full time

    **Christchurch work location**: - **Collaborative team culture**: - **Permanent opportunity available** **About Us** As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work...


  • Canterbury, New Zealand Plunket Full time

    The world is fast changing, and the needs of whānau raising tamariki have changed dramatically in recent years. Our community services provide supplementary support to our clinical teams to support holistic whānau wellness, provide helpful services and supporting stronger community bonds. We’re seeking a dynamic Community Services Coordinator to join...

  • Team Leader

    2 months ago


    Canterbury, New Zealand New Zealand Government Full time

    **Type**: Permanent Hours: Full time Location: Auckland, Wellington, Christchurch Business Group: Services and Access Branch: Kāwai ki te Iwi / Service Delivery and Operations Salary: $68,060 - $92,081 Kāwai ki te Iwi - Service Delivery and Operations (SDO) is one of DIA's most public facing branches, providing customers with a wide variety of services,...

  • Duty Manager

    2 weeks ago


    Canterbury, New Zealand Lovely Pubs Ltd Full time

    Busy local Gastro pub looking for a person with good experience in shift managing with excellent F&B service.This is a customer service-focused role with a hands-on approach to all aspects of the business. Must have a valid duty manager's license and be eligible to work in NZ.Role will be between 30-40 hrs per week.ResponsibilitiesEffectively managing more...

  • Store Manager

    2 months ago


    Canterbury, New Zealand B.C.V Development Limited Full time

    We are looking for a full-time permanent (working at least 30 hours per week, Monday to Sunday) Store Manager to grow with our team. The location of work is in Omarama, Canterbury Region. **Our pay**: $29.66-$30.00 per hour depending on skills and experience **The duties include**: - Provide overall direction and management of the business - Oversee the...

  • Duty Manager

    2 weeks ago


    Canterbury, New Zealand Lovely Pubs Ltd Full time

    Busy local Gastro pub looking for a person with good experience in shift managing with excellent F&B service.This is a customer service-focused role with a hands-on approach to all aspects of the business. Must have a valid duty manager's license and be eligible to work in NZ.Role will be between 30-40 hrs per week.Responsibilities Effectively managing more...

  • Accounting Manager

    2 weeks ago


    Canterbury, New Zealand Hc Partners Lp - Chartered Accountants Full time

    Business Services & Corporate Advisory (Accounting)Full timeAdd expected salary to your profile for insightsHC Partners LP is a long established Chartered Accounting Practice in Timaru providing accounting and business advisory services to a wide range of business and rural clients.We offer an enjoyable team environment where worklife balance is importantWe...

  • Accounting Manager

    2 weeks ago


    Canterbury, New Zealand Hc Partners Lp - Chartered Accountants Full time

    Business Services & Corporate Advisory (Accounting) Full time Add expected salary to your profile for insights HC Partners LP is a long established Chartered Accounting Practice in Timaru providing accounting and business advisory services to a wide range of business and rural clients.We offer an enjoyable team environment where worklife balance is...

  • Restaurant Manager

    2 weeks ago


    Canterbury, New Zealand Lone Star Restaurant And Bar Full time

    We're looking for a legendary Restaurant Manager. Could it be you?You're a skilled restaurant manager. You have your LCQ and Manager's License, and 3-5 years' experience managing a high-performing team under your belt.Running a smooth restaurant is second nature to you. Juggling great service, training and rostering your team, cleaning and planning for...


  • Canterbury, New Zealand New Zealand Government Full time

    Female Pelvic Mesh Service - Service and Multi-Disciplinary Meeting Coordinator (x 2 full time roles, 1 in each region) - Full time - Fixed term position - Auckland and Christchurch Based Te whiwhinga mahi | The Opportunity The Service and Multi-Disciplinary Meeting (MDM) Coordinator, part of the Female Pelvic Mesh Service, is a busy and largely autonomous...