Customer Services Representative

3 months ago


Tararua District ManawatuWanganui, New Zealand Tararua District Council Full time

**Who are we?**

Tararua District Council is an inclusive organisation dedicated to enhancing community wellbeing. We are committed to diversity, have a culture built on trust and valuing individual contributions, and have a strong focus on employee development. We are looking for people who share our dedication to excellence and continuous improvement. We are guided by values of Pono, Whanake, and Whanaungatanga.

**About the role**

The Customer Service Representative plays a crucial role in delivering exceptional customer service to both internal and external stakeholders, ensuring a positive, welcoming experience. This position oversees the triaging and management of enquiries, operation of the Council’s call centre, and accurate processing of requests. They maintain comprehensive knowledge of Council services, ensuring smooth interactions across departments and with the public. The role also supports continuous improvement initiatives, collaborates across teams to enhance processes, and is responsible for achieving service performance targets.

**Who we are looking for**

Ideally, you will possess:

- Strong communication and interpersonal skills
- Ability to multitask and prioritise in a fast-paced environment
- High level of accuracy and attention to detail
- Ability to work collaboratively in a team environment
- Proven experience in handling challenging customer interactions with professionalism and patience.

**What we offer**

We offer a flexible working environment, competitive remuneration, and varied learning and career progression opportunities across the wider Council group. You’ll be joining a team of dedicated and respected experts working collaboratively to provide the right outcomes for our communities.

**Experience the land of ranges**

Tararua offers you the country lifestyle you have always dreamed of. Take advantage of adventure, scenic attractions and country hospitality at its best If you are keen on tramping, hunting, fishing or canoeing you will be spoilt for choice. All the facilities are nearby; swimming pools, gyms, tennis courts and championship golf courses. The Tararua District provides an enviable lifestyle and work location.

**Next steps**

Don't miss this fantastic opportunity to join a vibrant team and make a real difference in the Tararua community

***

Applications are also available at all Council Service Centres.

**Applications close at 5.00pm on Tuesday 22**nd** October 2024



  • Manawatu District, Manawatu-Wanganui, New Zealand Ekantik Services Limited Full time

    **Duties Include**: - Ensuring customers receive prompt and quality service - Communicate with customers, supervisors, colleagues in a positive and professional manner. - Perform cashier duties accurately to ensure cash drawers balance, performing basic addition and subtraction functions and counting back change. - Address all customer complaints in a...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Make a difference to the future of health in Aotearoa - Be a key point of contact for our communities - Support a wide range of health services Ko wai mātou | Our Organisation It's not very often something happens that's big; like, really big. Big to the point that it will touch the lives of every single person in the motu. That's what we're talking about...


  • Manawatu District, Manawatu-Wanganui, New Zealand Te Whatu Ora - Health New Zealand Full time

    Contribute to transforming the future of health in this **Customer Service Representative** role - Permanent full-time role, based in Manawatū-Whanganui - Flexible working, to balance your workplace and lifestyle Join Health NZ - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable,...


  • Wanganui, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Secure employment with iconic Kiwi Company VTNZ Wanganui is looking for a Customer Service Representative to join their team **Full time.** **Benefits** VTNZ values the training of its staff, and there will be opportunities for you to advance your skills. We also...


  • Wanganui, New Zealand NZ Post Full time

    Customer Service Representative | Whanganui - Permanent - Part Time - Opportunity for more hours! - $25.30 per hour The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving...


  • Manawatu District, Manawatu-Wanganui, New Zealand Te Whatu Ora - Health New Zealand Full time

    Customer Service Representative, Sector Operations Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be...


  • Wanganui, New Zealand Hynds Full time

    Waters and Farr Customer Services Representatives are the critical link between our Customers and our Nationwide Supply Chain. Customer Service Representatives take ownership for delivering excellent Customer service through effective order management and communication across Sales and Supply Chain. **Key Responsibilities** - Providing internal sales...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Customer Service Representative, Sector Operations - Contribute to transforming the future of health in this Customer Service Representativerole role - Be a key point of contact for our communities - Support a wide range of health services - Permanent & fixed term positions Join Te Whatu Ora at a key time of change where you will meaningfully contribute to...


  • Horowhenua District, Manawatu-Wanganui, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Earn incentives on top of your wage VTNZ Levin are looking for a Customer Service Representative to join their team **part-time** working every Wednesday, Thursday and Friday 9.30am to 3pm plus every second Saturday morning. **Benefits** VTNZ values the training of...


  • Wanganui, New Zealand Westpac New Zealand Full time

    Māngai Ratonga Kiritaki | Customer Service Representative, Whanganui - Victoria Avenue, Whanganui - Full time, Permanent position - Monday to Friday, 10:00am - 3:00pm roster Mō te tūranga | About the Role We are driven to ignite financial possibilities for our customers, communities and for the whole country. As the Customer Service Representative, you...


  • Tararua District, Manawatu-Wanganui, New Zealand Tararua District Council Full time

    **Who are we?** Tararua District Council is an inclusive organisation dedicated to enhancing community wellbeing. We are committed to diversity, have a culture built on trust and valuing individual contributions, and have a strong focus on employee development. We are looking for people who share our dedication to excellence and continuous improvement. We...


  • Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Join us and lead our team of superstar Customer Service Representatives - Custom-tailored development plan and training, LinkedIn Learning licence - Flexible hours and option to work from home two days per week - Permanent full time, Palmerston North and Hamilton location Te Whiwhinga mahi | The opportunity Jump in and be part of the action - as a leader...


  • Manawatu, New Zealand Toyota New Zealand Limited Full time

    We have an exciting opportunity available to join our Customer Dialogue Centre as a Customer Service Representative.This is a permanent full-time opportunity, based on-site in the office, Monday – Friday at our Head Office in Palmerston North.Hours of work will fall between 8am – 5:30pm.This case management contact centre position will see you...


  • Manawatu, New Zealand Feilding Health Care Full time

    Medical Administration (Healthcare & Medical)Feilding Health Care has an opportunity for a Part-Time Patient Services Representative, who is passionate about delivering a high-quality customer service experience and thrives on being part of a team!We are looking for people who take pride in their work and have the ability to communicate and adapt their...


  • Manawatu District, Manawatu-Wanganui, New Zealand C B Norwood Distributors Full time

    **Here's what Norwood can offer you**: - Competitive base salary plus commission, work vehicle, phone, laptop and free medical insurance - Staff purchasing benefits and company banking options - Opportunity to work with a wide range of world class agricultural machinery - Immigration Accredited employer with a nationwide network of dealerships - Multiple...


  • Manawatu District, Manawatu-Wanganui, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR. He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we actually fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes -...


  • Manawatu, New Zealand Randstad Full time

    Expression of interest!Are you looking to take the next step into customer service, admin or call centre work?We're looking to build our pool of candidates with top talent both experienced and green!Are you interested in CSR work, administration, data entry of call centre? If so, please apply now so we can get in touch and get you on our books! At randstad...


  • Manawatu District, Manawatu-Wanganui, New Zealand BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...