Service Manager

6 months ago

Waikato, New Zealand Stellar Full time

**Contract Type**:

- Full Time**Location**:

- NZ - Waikato - North Island**Industry**:

- Transport / Logistics / Drivers**About the Role**:
Our client is on the hunt for a dynamic service manager. We need someone with a knack for managing staff, ensuring standards are exceeded, a flair for process and customer service.

If you are a goal crushed, problem solver, and a self starter who is looking for a true challenge in an environment of excellence then this opportunity is tailor made for you

Based in the Wiri / Manakau region you will be a close confidant and right hand to the Dealer Principal. Here your contribution will be valued and this company continue to grow in a market where others are diminishing.

**Key Responsibilities**:

- Manage and execute the service division strategy,
- Manage service strategy projects to ensure they are delivered on time,
- Manage technical support for the dealer network,
- Participate in strategic planning for various service business functions,
- Recruit, train and develop a team to oversee the entire service operation.
- Oversee individual engagement and development within the team, fostering ongoing personal growth and optimal team performance.
- Keep up to date with products & be the “go to person” for product knowledge
- Assist with key client management including training of vehicles when required
- Negotiate pricing

**Requirements**:

- Experience in a role with leadership, management or supervisory responsibilities preferably in the heavy duty commercial vehicle sector,
- Tertiary qualifications in a business discipline or equivalent (advantageous but not essential),
- Mechanical Trade Qualification - Light Vehicle or Heavy Duty (desirable but not essential)
- Self-motivated with an ability to manage time and workload autonomously and initiate actions,
- Excellent communication skills, both written and verbal

**Minimum Experience and Qualifications**:

- Minimum five (5) years in the transport, automotive or similar industry ideally within heavy vehicles.
- Technically qualified in a relevant discipline
- Experience in and knowledge of truck distribution and/or truck dealership
- Management / Leadership experience

**Benefits**:

- $110k - $140k dependent on experience.
- Fantastic opportunity to work in an exciting and fast-paced heavy automotive environment.
- The company will pay for you, your partner and children up to the age of 21 for Premier Health Business Base Cover.
- Full use vehicle.
- Tools of the trade.
- Employee Assistance Programme that provides access to various resources from financial advice to counselling services.

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