Senior Advisor Systemic Improvement Monitoring and

3 weeks ago

Wellington City, New Zealand New Zealand Government Full time

Senior Advisor Systemic Improvement Monitoring and Resolution
- Looking for a new and exciting challenge?
- Interested in systemic improvement in the public sector?
- Enjoy critically analysing information from a range of sources?

Mō te Tari o te Kaitiaki Mana Tangata - About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
Mō tō mātou tira - About our team
The Systemic Improvement Monitoring and Resolution (SIMR) team identifies trends and opportunities for systemic improvement via internal and external monitoring. The team develops and maintains robust systems to identify issues, assess options for intervention, and seek resolution where possible to contribute to meaningful change in public sector administration.
Mō te tūranga - About the role
The role of Senior Advisor Systemic Improvement Monitoring and Resolution is a varied and exciting; monitoring issues across the entire public sector. Where an opportunity for administrative improvement is identified, the Senior Advisor will, as part of the Systemic Improvement, Monitoring and Resolution team, define the problem using their critical analysis skills, and make recommendations for the most appropriate intervention to address the issue.
The Senior Advisor will also be responsible for monitoring and evaluating agency responses to recommendations from Systemic Investigations. You will be a champion at building internal and external relationships and connecting across the organisation, making sense of data and looking for opportunities for improvements.
He kōrero mōu - About you

**To be successful in this role you will have**:

- A relevant tertiary qualification, preferably in public policy, public or administrative law, or a related discipline.
- A critical thinker with analytical rigour who can see things from a range of perspectives
- Good understanding of current New Zealand public sector practice, the context in which public sector agencies operate, and the challenges they face.
- Sound knowledge of the machinery of government, legislative process and the policy development process.
- Highly developed and detailed understanding of, and practical experience in, strategic policy advice, analysis, review, development and implementation.
- Experience of undertaking proactive monitoring and analysis, in-depth resolution with stakeholders and other interventions in respect of complex systemic issues.
- Common sense and sound, practical judgement.
- Experience with using kaupapa Māori approaches for research and analysis.
- Experience in working within a team-oriented, collaborative environment.
- Proven research skills, and analytical and problem solving abilities.
- Exceptional written and oral communication skills.

Te painga o te mahi tahi me mātou - Our benefits, what we offer
Be part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.
- Genuine career progression opportunities and professional development through training and mentoring by senior members of your team.
- Flexible working options
- Competitive remuneration
- Onsite gym and personal trainer, free to all employees
- Three paid office holidays between Christmas and New Year
- Employee Assistance Programme (EAP)

Me pēhea e tono - How to apply
It is a requirement of the Office that all new staff are fully vaccinated against Covid-19 before commencing work.
Depending on skills and experience the salary is expected to be between $100,612 and 150,918 with $125,765 being the midpoint-100% of the band.
Applications close Monday 10th of April.

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