Implementation Consultant
5 months ago
**Does driving innovation and enriching our human experience through technology make you tick?**
At **Re-Leased** our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet.
**Your Role**
Your role will be the conduit between the Re-Leased team and our customers as they are onboarded. Your role will have a heavy focus on understanding and translating our customers needs and their requirements and ensuring exceptional project management as they start their Re-Leased journey.
**Your Responsibilities**
- Project management and training of new and existing customers to ensure they are successfully onboarded with Re-Leased
- Assist with data processing for onboarding new customers
- Help implement Re-Leased and ensure changes to original workflow are understood internally and externally
- Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction
- Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback
- Maintain a laser focus on quality, with top-notch written and spoken communication
**Your Experience**
- Proven experience in property management or proptech industries
- Data management skills are key
- Experience working within an agile framework to deliver implementations to customers
- Strong Microsoft Excel skills and experience
- Some experience using Asana or another project management software
- Accounting experience a plus (Quickbooks, Xero, Microsoft Dynamics, GP, Sage)
- Experience conducting online training sessions is a bonus
**Our culture** is very important to us too, and we strongly believe in living out our core values:
- **People First**: One team globally; our people and customers always come first.
- **Find a Way**: Like a river, we find a way around all obstacles
- **Win or Learn**: Our journey for improvement never ends; enjoy the ride
**Why Join Re-Leased?**
This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful success story and the chance to become part of an award winning team and grow your own career with us.
**To express an interest please submit your details and tell us your story
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