Retail Manager

2 weeks ago

Auckland City, New Zealand Merlin Entertainments Full time

**Retail Manager**

Kelly Tarlton's SEA LIFE Aquarium, 23 Tamaki Dr; Orakei

Auckland, AUCKLAND, New Zealand

New Zealand

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at SEA LIFE Kelly Tarltons

**About the Role**

As the Retail Manager, you will oversee the daily and strategic operation of the instore and online gift shop at SEA LIFE Kelly Tarlton's.

Working closely with the leadership team, you will create, implement and drive operational strategies to exceed guest’s expectations and Key Performance Indicator (KPI) targets. Additional responsibilities include:

- Create, drive and implement new and innovative products to promote growth and improve spend per customer
- Assist in the creation, implementation and delivery of the overall operational strategy for the Retail department
- Lead the Retail team in its goal of delivering a world-class offering to our guests
- Management of the Retail stocktake, ordering and procuring
- Assist with the hiring, training, scheduling, and supervising of team members
- Ensuring all team members are trained in resolving guest concerns, upselling and overall customer service
- Duty management of the entire attraction on a weekly roster with the other duty managers

**About You**

You have a proven work history in the retail space, coupled with experience in a more senior/supervisory role. This combined with your visual merchandising, procurement, cash handling and stock control experience will set you up for success.

You are an outstanding communicator, who is confident yet approachable, and are able to use your knowledge and expertise to lead the team to achieve set targets and KPI's. Your ability to multi-task and have a flexible and adaptable approach along with the ability to meet deadlines and have demonstrated planning, organisational and time management skills are desired.

**Benefits**

Great people, great perks Working for one of Auckland’s top attractions, you will be working within a fun, collaborative and supportive environment. Enjoy our amazing benefits package, including a discretionary company bonus, corporate partnership discounts, and of course, a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.

Perhaps the biggest benefits of joining us are the invaluable opportunities through our extensive training and development courses across our ever-expanding group.

**About Us**

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.

We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do - then we want to hear from you

**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

  • Retail Store Manager Opportunity

    5 days ago

    Auckland, Auckland, New Zealand Retail Prodigy Group Full time

    About UsRetail Prodigy Group is a leader in the retail industry, with a portfolio of stores across Australia and New Zealand. We are passionate about delivering exceptional customer experiences and creating a culture of excellence in everything we do.We are seeking an experienced Store Manager to join our team and help us achieve our goals. As a Store...

  • Connor Retail Assistant Store Manager

    3 weeks ago

    Wellington City, New Zealand Retail Apparel Group Full time

    Do you want to join one of Australia’s fastest growing retailers? - Do you want to work for a retailer that prides themselves on their amazing culture? - Do you want to work for a company that encourages personal growth? Well look no further... Connor is looking for dynamic and sales focused Assistant Store Manager! **About Us**: Connor is rapidly...

  • Retail Assistant

    7 days ago

    Auckland City, New Zealand Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have a number of exciting opportunities to join our team as a **Retail Assistant **for our **NIKE **store in **Newmarket NZ.** **Who Are We?** - Retail...

  • Retail Assistant

    1 week ago

    Auckland City, New Zealand Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have a number of exciting opportunities to join our team as a **Retail Assistant **for our **NIKE **store in **Botany.** **Who Are We?** - Retail Prodigy...

  • Retail Assistant

    2 weeks ago

    Auckland City, New Zealand Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have a number of exciting opportunities to join our team as a **Retail Assistant **for our **NIKE **store in **Sylvia Park.** **Who Are We?** - Retail...

  • Retail Assistant

    2 weeks ago

    Auckland City, New Zealand Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have a number of exciting opportunities to join our team as a **Retail Assistant **for our **NIKE **store in **Auckland City.** **Who Are We?** - Retail...

  • Retail Assistant

    7 days ago

    Auckland City, New Zealand Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have a number of exciting opportunities to join our team as a **Retail Assistant **for our **NIKE **store in **Auckland City.** **Who Are We?** - Retail...

  • Retail Team Leaders @ Auckland Airport

    4 weeks ago

    Auckland City, New Zealand LS Travel Retail Full time

    Our Team Leaders expected to train and refine the skills of the team, work alongside management on product offering and engage with our customers. To deliver this well, we are looking for an individuals with supervisory experience gained in a fast paced retail environment, a strong work ethic and clear communication skills. **A snapshot of your tasks will...

  • Retail Team Leader @ Auckland Airport

    2 weeks ago

    Auckland City, New Zealand LS Travel Retail Full time

    **Leader in travel retail**: - **Opportunity for career and personal growth**: - **Staff discount across our Pacific store network** As the Team Leader based in this very busy Auckland Airport location, you'll be expected to train and refine the skills of the team, work alongside management on product offering and engage with our customers. To deliver...

  • Retail Operations Manager

    7 days ago

    Auckland, Auckland, New Zealand Retail Prodigy Group Full time

    At Retail Prodigy Group, we are committed to delivering the Ultimate Customer Experience. We are seeking a highly skilled and motivated Store Manager to join our team in Botany, Auckland.The successful candidate will be responsible for leading a winning team to consistently deliver exceptional customer service, sales, and operational excellence. They will...

  • Leadership Role in Retail

    5 days ago

    Auckland, Auckland, New Zealand Retail Prodigy Group Full time

    Leadership Role in RetailRetail Prodigy Group is seeking an experienced Store Manager to lead our team in Auckland. As a Store Manager, you will be responsible for leading a high-performing team to achieve sales and operational goals. You will also be responsible for developing and implementing strategies to drive sales growth and improve customer...

  • Assistant Store Manager

    2 weeks ago

    Auckland City, New Zealand LS Travel Retail Full time

    **Work for a global leader in travel retail**: - **Full-time permanent position**: - **Ongoing training & career progression opportunities**: - **Staff discount across the Pacific network** Are you an experienced Assistant Store Manager, looking for your next challenge in a fast-paced and rewarding environment? If so, we want to hear from you! We are...

  • Category Manager

    7 days ago

    Auckland City, New Zealand LS Travel Retail Full time

    **Wellbeing & Charity volunteering leave**: - **Employee discount across New Zealand & Australia**: - **Hybrid working arrangements** **As we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our support teams with like minded professionals with an interest in growing their career with a...

  • Category Manager

    2 weeks ago

    Auckland City, New Zealand LS Travel Retail Full time

    Engaging and varied role - Auckland Airport office location with hybrid working arrangements - Charity volunteering & Wellbeing Leave - Employee discount across our New Zealand & Australian network **Role** Bring your expertise in Category Management and help showcase the best of New Zealand to our travelling customers, in a permanent position with a...

  • Retail Team Leaders

    3 weeks ago

    Auckland Airport, New Zealand LS Travel Retail Full time

    **Global Leader in Travel Retail**: - **Opportunity for career and personal growth**: - **Staff discounts across our Pacific store network** Your role as Team Leader will be to support the Store Manager with the daily operations of the store and lead your team by example to deliver an exceptional sales experience to our customers. **About you**: -...

  • Assistant Category Manager

    7 days ago

    Auckland City, New Zealand LS Travel Retail Full time

    **Wellbeing & Charity volunteering leave**: - **Employee discount across New Zealand & Australia**: - **Hybrid working arrangements** **As we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our support teams with like minded professionals with an interest in growing their career with a...

  • Store Manager

    1 week ago

    Auckland City, New Zealand Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team as the **Store Manager** for our **NIKE **store in **Botany, Auckland.** **Who Are We?** - Retail Prodigy...

  • Assistant Store Manager @ Auckland Airport

    2 weeks ago

    Auckland City, New Zealand LS Travel Retail Full time

    **Work for a global leader in travel retail**: - **Full-time permanent position**: - **Ongoing training & career progression opportunities**: - **Staff discount across the Pacific network** Are you an experienced Assistant Store Manager, looking for your next challenge in a fast-paced and rewarding environment? If so, we want to hear from you! We are...

  • Assistant Store Manager

    2 weeks ago

    Auckland City, New Zealand Retail Apparel Group Full time

    ASSISTANT STORE MANAGER - Do you want to join one of Australia’s fastest growing retailers? - Do you want to work for a retailer that prides themselves on their amazing culture? - Do you want to work for a company that encourages personal growth? Well look no further... Connor is looking for dynamic and sales focused Assistant Store Manager! **About...

  • Prc Manager

    7 days ago

    Auckland City, New Zealand LS Travel Retail Full time

    **As we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our teams with like minded professionals with an interest in growing their career with a global leader, with a local heartbeat.** Our Duty Free Stores offer a comprehensive range of core category duty free products, as well as a...