Underwriter & Customer Support

5 months ago

Waikato, New Zealand Asset Recruitment Full time

Initio, the pioneering instant online home insurer in New Zealand is seeking someone with general insurance experienced to join their dynamic team. If you possess comprehensive insurance knowledge and have a proven track record in the New Zealand insurance market, we have the perfect role for you. Join a team that is creating an insurance experience that customers love

They are best known for being the first insurance provider in New Zealand to quote and bind an insurance policy online.

**As an Underwriter & Customer Support advocate, you will excel in all aspects of customers insurance journey by providing day to day underwriting services including**:

- Answering incoming phone calls and engaging in lively online customer live chats
- Managing customer cover queries and reviewing risk referrals from customers
- Producing feedback that assists in improving online platforms
- Building and maintaining strong relationships with underwriters, insurers, and customers

Previous experience within the industry including broker support or underwriter support is essential. An understanding of how an insurance underwriting agency transacts and operates will be the key to your success.

**So, what is it like working for Initio - it is more than a mere workplace. Here is a glance at the fabulous perks their staff enjoy**:

- Life Allowance - For life’s little extras - $2,000 per annum
- Travel insurance
- Food and drink - enjoy a premium coffee machine
- Wellness Boosters - Yoga weekly or a quarterly in office massage
- Professional Development
- Games & Fun - Table tennis, arcade machine, darts board and pool table
- Monthly New Business Jackpot
- Birthday time off
- Flexible work environment
- Discounted House and Contents Insurance

A fabulous team environment, modern office space, the latest technology and much more, more for the right person with the right skills and experience.

If you believe you get stuck in, a great problem solver and a team member with ‘mana’, then this is the opportunity you have been waiting for.

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