Underwriter & Customer Support

5 months ago


Waikato, New Zealand Asset Recruitment Full time

Initio, the pioneering instant online home insurer in New Zealand is seeking someone with general insurance experienced to join their dynamic team. If you possess comprehensive insurance knowledge and have a proven track record in the New Zealand insurance market, we have the perfect role for you. Join a team that is creating an insurance experience that customers love

They are best known for being the first insurance provider in New Zealand to quote and bind an insurance policy online.

**As an Underwriter & Customer Support advocate, you will excel in all aspects of customers insurance journey by providing day to day underwriting services including**:

- Answering incoming phone calls and engaging in lively online customer live chats
- Managing customer cover queries and reviewing risk referrals from customers
- Producing feedback that assists in improving online platforms
- Building and maintaining strong relationships with underwriters, insurers, and customers

Previous experience within the industry including broker support or underwriter support is essential. An understanding of how an insurance underwriting agency transacts and operates will be the key to your success.

**So, what is it like working for Initio - it is more than a mere workplace. Here is a glance at the fabulous perks their staff enjoy**:

- Life Allowance - For life’s little extras - $2,000 per annum
- Travel insurance
- Food and drink - enjoy a premium coffee machine
- Wellness Boosters - Yoga weekly or a quarterly in office massage
- Professional Development
- Games & Fun - Table tennis, arcade machine, darts board and pool table
- Monthly New Business Jackpot
- Birthday time off
- Flexible work environment
- Discounted House and Contents Insurance

A fabulous team environment, modern office space, the latest technology and much more, more for the right person with the right skills and experience.

If you believe you get stuck in, a great problem solver and a team member with ‘mana’, then this is the opportunity you have been waiting for.


  • Assistant Underwriter

    5 months ago


    Waikato, New Zealand Insurance Australia Group Full time

    Have meaningful impact. As an Assistant Underwriter you can make a difference for customers. Here’s how - Restore faith - Volunteer on the front line - Make their world safer place Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We have a full-time, permanent opportunity for an Assistant...

  • Broker Associate

    3 weeks ago


    Waikato, New Zealand Gallagher Insurance Full time

    About the role: We are seeking an enthusiastic individual to join our Hamilton team in a Customer Support position. In this role, you will support our Equine Specialism brokers and work directly with clients, providing administrative assistance and addressing account, coverage, and policy inquiries. Exceptional attention to detail and communication skills...


  • Waikato, New Zealand Join Our Team, Waikato Full time

    The Waipa District - with key locations of Te Awamutu and Cambridge - is one of the fastest growing regions in New Zealand. It is anticipated that by 2050 an additional 25,000 people will be calling Waipa home. To prepare for this growth, and to welcome more residents to our district, we have over $130 million worth of water, wastewater and stormwater...


  • Waikato, New Zealand Rave Build Management Ltd Full time

    Rave is a Hamilton based company that started in 2008, our mission is to empower Kiwi builders with end-to-end software solutions that streamline their construction processes and improve their workflows. Over the years, our company has grown and evolved, but our core values have remained the same: putting our clients first and striving to streamline...


  • Waikato, New Zealand Presbyterian Support Northern Full time

    Ko matou tenei I This is UsWe believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.Everything we do is...


  • Waikato, New Zealand Presbyterian Support Northern Full time

    Ko matou tenei I This is UsWe believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.Everything we do is...


  • Waikato, New Zealand Presbyterian Support Northern Full time

    Ko matou tenei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.Everything we do is...


  • Waikato, New Zealand Presbyterian Support Northern Full time

    Ko matou tenei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.Everything we do is...


  • Waikato, New Zealand Presbyterian Support Northern Full time

    Ko matou tenei I This is UsWe believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine .Everything we do is...


  • Waikato, New Zealand Presbyterian Support Northern Full time

    Ko matou tenei I This is UsWe believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.Everything we do is...


  • Waikato, New Zealand Thames-Coromandel District Council Full time

    Cambridge based, full-time, permanent position availableSupportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of Champions, Building Connected Communities.We also have a champion...


  • Waikato, New Zealand Thames-Coromandel District Council Full time

    Cambridge based, full-time, permanent position availableSupportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of Champions, Building Connected Communities.We also have a champion...


  • Waikato, New Zealand Lgjobs Full time

    Job details Here's how the job details align with your profile. Job type Permanent Full-time Location Full job description Supportive team with a dedicated Customer Support Trainer A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipa District Council, we have a clear vision - Waipa Home of...


  • Waikato, New Zealand Lgjobs Full time

    Job details Here's how the job details align with your profile.Job type Permanent Full-time Location Full job description Supportive team with a dedicated Customer Support Trainer A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipa District Council, we have a clear vision - Waipa Home of...


  • Waikato, New Zealand Lgjobs Full time

    Job details Here's how the job details align with your profile.Job type PermanentFull-timeLocation Full job description Supportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of...

  • Admin Assistant

    1 month ago


    Waikato, New Zealand Duck Island Ice Cream Full time

    Love ticking tasks off a to-do list? Enjoy a daily ice cream break? We are seeking an Administration Assistant & Customer Service Lead to support our office team in a variety of tasks based at our head office in the heart of Hamilton East. This role is 25-30 hours office based but flexible for the right person. All specific training will be provided but to...


  • Waikato, New Zealand Duck Island Ice Cream Full time

    Duck Island Ice Cream – Hamilton East, North Island Duck Island Ice Cream is a well-established, locally owned and operated ice cream company working in both the retail and wholesale space nationally.We are hiring for the role of Administration Assistant & Customer Service Lead to support our office team in a variety of tasks based at our head office in...


  • Waikato, New Zealand Duck Island Ice Cream Full time

    Duck Island Ice Cream – Hamilton East, North Island Duck Island Ice Cream is a well-established, locally owned and operated ice cream company working in both the retail and wholesale space nationally. We are hiring for the role of Administration Assistant & Customer Service Lead to support our office team in a variety of tasks based at our head office in...

  • Admin Assistant

    3 weeks ago


    Waikato, New Zealand Duck Island Ice Cream Full time

    Love ticking tasks off a to-do list?Enjoy a daily ice cream break?We are seeking an Administration Assistant & Customer Service Lead to support our office team in a variety of tasks based at our head office in the heart of Hamilton East.This role is 25-30 hours office based but flexible for the right person.All specific training will be provided but to be...


  • Waikato, New Zealand Duck Island Ice Cream Full time

    Duck Island Ice Cream – Hamilton East, North IslandDuck Island Ice Cream is a well-established, locally owned and operated ice cream company working in both the retail and wholesale space nationally.We are hiring for the role of Administration Assistant & Customer Service Lead to support our office team in a variety of tasks based at our head office in the...