Sushi Restaurant Shift Manager Needed

1 week ago

Rotorua, New Zealand St Pierre's International Limited Full time

Do you have some knowledge of Japanese food?

We are looking for outgoing friendly person who is capable of looking after our Sushi/Bento Department to make sure that we are able to provide St. Pierre's Experience

**Job Description**:
The shift manager is required to take up any managerial roles in any department to fill a vacancy of manager position. The manager may be required to oversee multiple manager positions. The person are required to regulary and customarily exercise discretion in managing the overall operation of any deparment

In particular a majority of time is spent as a hands-on operator to ensure smooth operation in all the key functions of the department including product preparation merchandising display as well as serving our customers.

In addition responsibilities include supervising and directing the deparment staff making staffing decisions (ie Hiring training evaluating disciplining staffing and scheduling) ensuring customer satisfaction and the highest product quality and management of inventory stock financial performance and safety and security regulations within the store.

**SUMMARY OF KEY RESPONSIBILITIES**

The duties of St Pierre’s Shift Manager include but is not limited to the following. While the Shift Manager is expected all tasks at a time but the Shift Manager should be ready to carry out to suit St. Pierre’s changing needs.
**Operation management**
- Planning and organising sales budgets;
- Communicating with Chefs and other staff members to make sure that all team members understand information related to department operations;
- Managing food preparation and productions displays and appearance;
- Handling customer requests with other staffs;
- Set up target daily/weekly sales and encourage staff to achieve it;
**Merchandising**
- Being involved in planning and pricing dishes in consultation with management chefs and other service staff;
**Customer service management**
- Greeting customers and taking orders and reservation;
- Organising functions when required;
- Ensuring customer services are maintained at all times;
- Planning determining and reviewing customer services and procedures;
- Being involved in developing customer service policies for the operation;
**Hiring training and disciplining**
- Instructing and advise service staff to understand St Pierre’s Mission and Guiding to enableeach staff to offer ‘St Pierre’s Experience’ to guests

**Staffing and scheduling**
- Planning and organising shift schedule to suit the budget;
- Understanding the work orders of each staff in service kitchen and food preparation divisionsto optimise the efficiency of the store operation;
- Monitoring supervising and giving feedback and advice to other staffs to improve customerservice and food quality level;
**Inventory and stock management**
- Arranging orders to hold sufficient stock level to operate the business;
- Maintaining records of stock levels and financial transactions including checking out and cashing ups;
**Managing financial performance**
- Cashing up recording and reporting daily sales to the head office at the end of the day.

**Managing safety and security**
- Being involved in planning and implementing the Food Control Plan according to the Ministry of Primary Industries (MPI) and local regulations;
- Ensuring dining production service facilities comply with health regulations and are clean functional and of suitable appearance;
This is a permanent full-time position. (over 30 hours per week) however your hours and days of work may vary so applicants must be reasonably flexible with time.

A good salary or wages will be offered to the successful applicant and reviews as work skills improve with great other benefits.

Benefits include
- Staff lunch policy
- Team Sales Bonus targets
- Annual profit sharing programme after 6 months of employment.
- Long term career prospect.

Qualifications and Experience Requirements
- Expereince analysing finacial reports ;
- Experience in a complex fast-paced environment ;
- Knowledge and /or skills in business management ;
- Relevant work experience for 3 years or more, or equivalent qualification ;
The successful applicants will have an outgoing personality some knowledge of Japanese food be well presented and enjoy being kept busy in our quick service Japanese restaurant/takeout store.

Applicants for this position should have NZ residency or a valid NZ work visa

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