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Shift Team Lead

7 days ago

Rotorua, Bay of Plenty, New Zealand Rotorualibrary Full time

Rotorualibrary is seeking a skilled Shift Team Lead to join our team. As a key member of our team, you will be responsible for managing and leading the team during shifts, maintaining the highest standards of service and quality, and creating a welcoming atmosphere for all our guests.

Your Key Responsibilities
  • Manage and lead the team to deliver exceptional customer experiences.
  • Maintain high standards of cleanliness and inventory management.
  • Identify and resolve issues promptly with a solutions-focused approach.
  • Ensure seamless operations during peak periods.
Requirements
  • 1 year proven experience in hospitality management or working under pressure.
  • Excellent communication and interpersonal skills.
  • Flexibility to work various shifts, including weekends and holidays.
  • Experience with inventory management, cost control, and scheduling.
  • Proficiency in using restaurant management software and technology is a plus.