Administrator - Integrated Operation Centre (Ioc)

4 days ago

Wellington Central, New Zealand Wellington Central Full time

**Nau mai, haere mai ki Te Whatu Ora ' Capital, Coast & Hutt Valley District**

**Location**: Wellington Regional Hospital

**Service**: Integrated Operations Centre (IOC)

**Contract**: Casual

**Roster Type**:Rostered and rotating working between 0700hrs ' 2230hrs Monday to Friday and 0930hrs to 1800hrs on the weekends.

**Salary**:$64,903 - $72,114

**Kōrero mō te tūranga ' About the role**

We're looking for someone to join us in our Administration team based in the Integrated Operations Centre (IOC) at Wellington Regional Hospital. You'll be joining a dedicated, supportive and friendly team of clinical and non-clinical staff to support the day to day running of our nursing Bureau and wider IOC team.

As an IOC Administrator your role will be to manage the placement of nurses, healthcare assistants and midwives within the organisation, provide coordination of National Travel services and to maintain IOC systems and processes and provides a customer service based approach to the service provided. At times you'll also provide administrative support to the Duty Nurse Managers, and work with them to ensure all staffing options are explored in times of shortage.

**As an IOC Administrator, your role will include (but is not limited to) the following**:

- Providing high quality administrative support to the Bureau and wider team
- Allocation of staff to requesting wards
- Uniform fitting and procurement
- Continuous improvements to processes and procedures to enhance the administration service provided
- Establishing and maintaining positive working relationships across the team and organisation
- Providing excellent customer service
- Coordination of National travel Assistance

**Mō tō mātou rōpū ' About our team**

The IOC is responsible for the effective operational management of the 24/7 hospital service delivery at both Wellington Regional Hospital and Kenepuru Hospital. The IOC supports clinical teams, systems, processes and resources that facilitate safe and effective service delivery across the organisation.

**Moū - About you**

**To be successful in this position you will need to demonstrate the following**:

- A high level of Word Processing skills, with demonstrated attention to detail and accuracy
- Ability to maintain patient and office confidentiality in line with the Privacy Act.
- Previous experience in providing administrative support to a team.
- Proven experience in a people-facing administrative, customer service or call centre role
- Working knowledge of computer programs including Word, Excel, Outlook and PMS.
- Process driven with sound knowledge of office administration systems and procedures
- Previous experience in a health environment is desirable

If you think you bring the skills we are looking for and have what it takes to thrive in a busy hospital environment we'd love to hear from you.

**E pā ana ki a tatou ' About us**

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:
Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

**Me pēhea te tuku tono - How to apply**
- Your safety and that of our patients is important to us. It is our expectation that you will be fully vaccinated against COVID 19, having received two doses of an approved COVID 19 vaccination._

**_ Ma tini, ma mano, ka rapa te whai_**

**_ By joining together we will succeed_

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