Assistant Night Manager

6 months ago

Christchurch, New Zealand Crowne Plaza Hotels & Resorts Full time

Crowne Plaza Christchurch, an IHG hotel, is an iconic location in the heart of Christchurch city. We have a strong passion for developing great people.

**Your day to day**

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Assistant Night Manager you’ll deliver this through managing all aspects of nightly Front Office operations. You’ll be responsible for the auditing of the day’s transactions and ensure a smooth and successful roll-over of the hotel to a new day. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

**What we need from you**
- Strong attention to detail and communication skills
- Previous experience in hotels is preferred
- Having worked with Opera or similar PMS system is beneficial for the role
- Strong safety awareness and the ability to understand and follow health guidelines to keep yourself and others safe
- Skilled in delivering an outstanding guest experience at all times
- Ability to work overnight shifts from 11:00pm to 7:30am including weekends and public holidays
- Legal right to work in New Zealand

**What we offer**

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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