Night Auditor/ Cleaner

1 month ago

Christchurch, New Zealand This Is An It Support Group Full time

BreakFree on Cashel St situated right in the heart of Christchurch's CBD is within walking distance to public transport, historic landmarks and local cafes. The property offers a variety of funky and vibrant hotel rooms to suit all travellers as well as onsite restaurant and bar offering a relaxed atmosphere. Spend your days off skiing the Southern Snow-capped Alps in winter or surfing and hiking around the headlands in the summer. All year round adventure is waiting for you at BreakFree on CashelPurposeAs a Night Auditor/ Cleaner, you will be the go-to person of the property when everyone else is asleep You will step into the role of a financial detective, making sure all the puzzle pieces fit perfectly in preparation for the next day's trading. Whether it is a late-night guest inquiry, a minor maintenance issue or spill, you are there to provide assistance and maintain the hotel's reputation for exceptional service.Primary ResponsibilitiesTake charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to dateAssist guests with all enquiries and provide accurate information to guests about the property facilities and featuresWork closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alikeEmbrace the cleaning challenge, sprucing up both indoor and outdoor public areas, restocking linen, housekeeping and maintenance trolleys to meet our high cleanliness and presentation standardsExpertly handle specialised equipment and chemicals with safety in mindEmbrace the distinctive night shifts at our hotel, spanning from 11pm to 7amBe the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing itemsSkills and ExperienceYou will be an independent worker who can take initiative and excel without constant supervisionYour communication style is warm and welcoming, making both guests and team members feel at easePrior experience in Night Audit and Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficialAdaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areasQuick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiencesReliable transportation and availability to work a variety of shifts including weekends and public holidays ensures you are part of our dependable teamAccor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwideFamily & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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