Team Lead Production Support and Engineering

3 months ago

Wellington City, New Zealand Department of Conservation Full time

Drive performance excellence within your team.
- Four weeks + three days annual leave per year pro-rata, flexible working options.
- Permanent role based in Wellington with flexible ways of working.

Toitū te marae a Tāne-Mahuta, toitū te marae a Tangaroa, toitū te tangata
If the land is well and the sea is well, the people will thrive

Department of Conservation Te Papa Atawhai (DOC) serves to protect and sustain nature across Aotearoa. We put nature and people at the heart of our mahi, guided by te reo Māori, te ao Māori and Te Tiriti o Waitangi. We do this by:

- protecting land, species, ecosystems, and cultural heritage for conservation purposes,
- managing threats and adverse impacts,
- being a voice for conservation,
- connecting people to nature.

He angitūtanga | About the role
As the Team Lead Production Support and Engineering you will play a crucial role managing a team of engineers responsible for the efficient operation support of production IT Platforms and infrastructure systems within the Department of Conservation (DOC). This includes laptops, cloud infrastructure, meeting room technology and other end user tools. The role plays a critical function in ensuring the availability, reliability and performance of these systems to support the Departments operations

**The position will be focussed on**:

- helping to create and then drive the vision for the team, platforms and processes,
- bringing innovation to the team, process and use of the platforms,
- the performance of critical production IT systems and platforms (such as Microsoft & AWS),
- overseeing the teams' activities in managing servers, network storage and virtualisation platforms,
- leading the team in identifying, investigating and resolving incidents and problems related to production systems and infrastructure,
- driving continuous improvement initiatives with the team and across production support and infrastructure management processes,
- leading and supporting the team to achieve outcomes.

Ngā pūkenga me ngā wheako | Skills and experience
If you have the following attributes, we are keen to hear from you:

- excellent at fostering a high performing team and looking after your people,
- a strong understanding of new and emerging trends in the technology space,
- strong analytical skills and the ability to think critically and develop innovative solutions,
- proficiency in project management methodologies and practices to plan execute and deliver projects,
- strong collaborative skills to work effectively with cross-functional teams, stakeholders and external vendors,
- ability to drive continuous improvement initiatives, staying updated on the latest industry trends, emerging technologies and evolving business requirements to enhance system capabilities and operational efficiency.

Ngā āhuatanga kei a mātou | What's in it for you?
Te Papa Atawhai is committed to fostering a diverse workforce that represents the communities we serve, creating an inclusive workplace culture, supporting the relationship between Māori and the Crown, and lifting our cultural capability. We encourage our people to bring their authentic self and unique perspectives to work, in pursuit of our collective aspirations. Our commitment to well-being and professional development includes:

- flexible working opportunities suited to your role,
- career development, secondment and training opportunities to help you realise your goals,
- study assistance in programmes that are relevant to your work,
- Employee Assistance Programme (EAP) and discounted medical insurance,
- great discounts on DOC accommodation and outdoor apparel and gear so you're ready for your next adventure,
- Te Pukenga Atawhai - Cultural Capability Development Programme.

The salary range for this position is $109,193 - $146,598 with the starting salary of the successful applicant being based on their relevant skills and experience.
Eligibility to work in New Zealand is mandatory - this includes holding a valid work visa that covers the whole period of employment.

**Rā katinga | Applications close**: 5pm on Tuesday, 12 September

**Taupānga | Job Reference**: DOC/1735391

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