![Tunstall APAC](https://media.trabajo.org/img/noimg.jpg)
Emergency Response Operator
3 weeks ago
**About us**
As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families.
**Purpose of the role**
To be an important phone contact to valuable clients when they need it the most. From answering emergency medical alarm activations, to general testing and troubleshooting, this role provides exceptional customer service as part of a unified team supporting an amazing group of clients.
**Responsibilities**
- Answer a variety of medical alarm activations, from emergency assistance calls, to general testing and troubleshooting
- Provide reassurance and peace of mind to our customers and their family members
- Notify the ambulance services and communicate critical emergency details
- Assist on-site installers to help onboard new clients with their medical alarms
**Experience and Requirements**
- Engaging 'people person' with the ability to demonstrate empathy
- Proven experience in customer service and exceptional listening skills
- Excellent resilience
- Computer literate, ability to pick up new systems quickly and accurate typing skills
- First aid certificate, or willingness to get one
- A team player who will add to our already amazing workplace culture
- Someone who is looking for the long-term career stability that we can provide
**Flexibility**
The role is a permanent part-time position, entailing a total of 64 hours over every two weeks. Given that we are a 24/7 business, we have shifts to suit most people, with our busiest times between 10 am and 2 pm on weekdays. There will be opportunities to pick up extra shifts outside of your rostered shifts if you are interested as well. Penalty rates are applicable for working during unsocial hours and you'll receive the roster a month in advance, enabling you to plan your time off accordingly.
**Why us?**
We offer our employees:
- Shift penalties are paid on the entire shift when these hours are worked
- Flexible hybrid remote working opportunities, once trained
- Above Living Wage rates paid
- Great induction and orientation process to welcome you onboard
- Free onsite parking and discounted gym membership
- Opportunities for training and development so you can grow within your role and throughout the company
- Fun and regular staff events - we love food
- Instant and yearly recognition awards
- Warm and friendly culture
- Free counselling service
- Discounts and benefits
**Diversity & Inclusion**
We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall, you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. Each Tunstall colleague has a superpower they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.
-
Emergency Response Operator
3 weeks ago
Tauranga, New Zealand Tunstall APAC Full time**About us** As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a...
-
Principal Advisor, Emergency Management
5 days ago
Tauranga, New Zealand Bay of Plenty Regional Council Full time**Do you want to take your career to the next level at one of New Zealand's most progressive Civil Defence Emergency Management (CDEM) Groups and contribute to the valuable work that we do? If so, we have just the right job for you!** Are you passionate about keeping communities, business, and people’s livelihoods safe in the face of an emergency? Are you...
-
Disaster Response Coordinator
3 days ago
Tauranga, Bay of Plenty, New Zealand Bay of Plenty Regional Council Full timeEnhancing Community Resilience through Strategic LeadershipThe Bay of Plenty Regional Council is seeking a highly motivated and experienced emergency management professional to join our team as a Disaster Response Coordinator. In this critical role, you will contribute to developing and implementing innovative strategies to enhance community resilience and...
-
Emergency Management Specialist
3 days ago
Tauranga, Bay of Plenty, New Zealand Bay Of Plenty Regional Council Full timeAbout the Role">As a key member of our team, you will be responsible for leading a group to develop strategies and policies that inform our planning direction. This includes working collaboratively with internal and external stakeholders to leverage technology, grow our strength in continuous improvement, lead the coordination and analysis of hazard risk in...
-
Summer Assistant
3 days ago
Tauranga, New Zealand Bay of Plenty Regional Council Full time**Summer Assistant Vacancy - Emergency Management (Fixed term - 12 weeks) 2x Roles Available**: **Ngā āhuatanga o te tūranga - Role Highlights**: - Applications are now open for our Toi Moana Summer Experience Programme, running from 11 November 2024 to 31 January 2025. - Opportunity to gain valuable work experience in local government. - A paid 12 week...
-
Emergency Management Director
11 hours ago
Tauranga, Bay of Plenty, New Zealand Bay Of Plenty Regional Council Full timeJob OverviewThe Bay of Plenty Regional Council is looking for a strategic thinker to lead our emergency management efforts. As Manager, Planning, you will be responsible for developing and implementing strategies, policies, and plans that support the council's objectives in emergency management. This is a challenging and rewarding role that requires a high...
-
Emergency Management Coordinator
6 days ago
Tauranga, Bay of Plenty, New Zealand Stjohn Full timeAbout the RoleThis is a unique opportunity to join a leading healthcare provider and make a real difference in the community. As the Operations Support Manager, you will lead district-wide operational effectiveness and compliance, manage and enable Department leaders, and contribute to District Operations planning.ResponsibilitiesLead district-wide...
-
Emergency Management Strategist
3 days ago
Tauranga, Bay of Plenty, New Zealand Bay of Plenty Regional Council Full timeDriving Innovation in Emergency Management: A Strategic OpportunityThe Bay of Plenty Regional Council is committed to delivering exceptional services that protect the health, safety, and well-being of our residents. As a key member of our team, you will contribute to developing and implementing cutting-edge emergency management strategies that enhance...
-
Advisor, Communications
4 weeks ago
Tauranga, New Zealand Bay of Plenty Regional Council Full time**Toi Moana, Kia Haumaru, Kia Kaha, Mā Tātau Katoa.** A safe, strong Bay of Plenty, together. - Are you known for being calm during chaos? - Are you looking for truly meaningful work? - Are you equal parts creative and pragmatic? Emergency Management Bay of Plenty (EMBOP) is seeking an adaptable Communications Advisor to join our friendly team based in...
-
Emergency Medicine Specialist
3 weeks ago
Tauranga, New Zealand TE WHATU ORA HEALTH NZ Full timeTauranga Hospital Employment Type: Permanent - 0.75 FTE **Mō Tātou - About Us** Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers,...
-
Emergency Department Nurse
6 days ago
Tauranga, Bay of Plenty, New Zealand New Zealand Government Full timeRole Overview:As a Registered Nurse in our Emergency Department, you will play a crucial role in providing high-quality care to patients. You will work collaboratively with a diverse team to ensure comprehensive patient care and make decisions that impact patient outcomes.Our Emergency Department is a fast-paced environment that requires adaptability and...
-
Ambulance Operations Manager
11 hours ago
Tauranga, Bay of Plenty, New Zealand Stjohn Full timeJob DescriptionThe Ambulance Operations Manager plays a critical role in ensuring the effective delivery of ambulance services across the district. This position is responsible for leading leaders in fleet management, logistics, policy implementation, operational audit, emergency management, and specialist response.The successful candidate will work closely...
-
Operational Efficiency Manager
11 hours ago
Tauranga, Bay of Plenty, New Zealand Stjohn Full timeHato Hone St John has been a cornerstone of New Zealand's emergency response since 1885.Key Responsibilities:Fleet management to ensure efficient service deliveryImplementation of policies and operational audits to maintain complianceEmergency management and coordination with specialist response teamsThis role requires a strong leader who can drive...
-
Emergency Medicine Professional
4 days ago
Tauranga, Bay of Plenty, New Zealand New Zealand Government Full timeAbout the Role">We are seeking a skilled and compassionate Registered Nurse to join our Emergency Department team. As an emergency medicine professional, you will provide high-quality patient care in a fast-paced environment, working collaboratively with a multidisciplinary team to achieve positive patient outcomes.">Your Key Responsibilities">The key...
-
Registered Nurse
3 weeks ago
Tauranga, New Zealand Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty Full time**Mō Tātou - About Us** Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside...
-
Associate Nurse Manager
4 weeks ago
Tauranga, New Zealand Health New Zealand - Te Whatu Ora Hauora a Toi Bay of Plenty Full time***Emergency Department** - Tauranga Hospital + Free onsite parking - Fixed-term - 12 months - 0.8 FTE, commencing in February 2025 - Subsidised onsite hospital gym membership + Free Flu vaccinations + Discounted goods Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more...
-
Associate Nurse Manager
4 weeks ago
Tauranga, New Zealand Health New Zealand - Te Whatu Ora Full timeTauranga Hospital + Free onsite parking - Fixed-term - 12 months - 0.8 FTE, commencing in February 2025 - Subsidised onsite hospital gym membership + Free Flu vaccinations + Discounted goods Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive,...
-
Support Volunteer
10 hours ago
Tauranga, Bay of Plenty, New Zealand Stjohn Full timeSupport Volunteer - Emergency DepartmentAt St John, we are dedicated to saving lives and enhancing the wellbeing of individuals and communities across New Zealand. As a Support Volunteer in our Emergency Department, you will play a vital role in providing comfort and assistance to patients and their families.We require volunteers who possess excellent...
-
Registered Nurse
3 weeks ago
Tauranga, New Zealand Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty Full time**Mō Tātou - About Us** Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside...
-
Director of Training Operations
11 hours ago
Tauranga, Bay of Plenty, New Zealand New Zealand Government Full timeJob Title: Director of Training OperationsLocation: Rotorua, New ZealandJob Type: PermanentJob SummaryThis is a key administrative role within the National Training Centre. The successful candidate will be responsible for providing comprehensive administrative support services to ensure the smooth operation of training programs.Key ResponsibilitiesCoordinate...