Shore Services Assistant

7 months ago

Auckland City, New Zealand Fullers360 Full time

**About us**

Fullers360 has been in operation for just over 40 years employing 350+ with two main parts to our business, a fleet of high-speed passenger ferries and a fleet of modern buses. Through a reliable network and the passion of our people, Fullers360 ferries nearly 6 million customers every year, getting commuters to work and visitors to play.

Waiheke Bus Company ushered in the electric era for Waiheke Island, making it the first Auckland suburb with an electric bus fleet. Our ferries are soon to follow with our first hybrid electric fast ferry currently being built. A commitment to sustainability and the environment is in our DNA, we’re involved in the community and have a down-to-earth company culture.

As an essential services provider we operate 365 days of the year. We’re friendly and welcoming, and the pride of being a part of our Fullers360 team radiates through our people and shows in their enthusiasm for everything they do

**About the role**

We have a permanent full time role available at 40 hours per week that forms part of a small team amongst the hustle and bustle on Queens Wharf in Auckland CBD.

The role of Shore Services Assistant sits under the operations department and will be key in providing services to our vessels in a timely manner.

Duties include but are not limited to:

- Refueling our fleet of vessels
- Assisting with waste management, including maintain radio communication with operations in relation to slotting and scheduling of vessel that needs to pump outs waste
- Co-ordinating our food and beverage storage for all boats checking we have enough products, re-stocking and maintaining the storage area
- Organising the freight to and from Waiheke. This involves physical work including heavy lifting
- Lost property - communicating with clients regarding any property that has been forgotten on the vessels. Your focus on customer service and communication skills will be of great help when dealing with our clients (internal and external)
- Assisting with staff uniforms and administration.

Hours of work:

- Rotating roster & may be expected to work public holidays and weekends as needed
- 120 hours over a 3-week period, average of 40 hours per week
- Shifts start between 4.30am - 9am and finish latest 6pm
- We operate through all alert levels as an essential services provider.

**About you**
- Customer service orientation
- Great organisational skills, good time management - demonstrates a sense of urgency
- Willingness and ability to work shifts
- Freight/warehouse experience desired but not essential.

**About our benefits and perks (T&C's apply)**
- Free ferry travel for work and leisure for our full time permanent employees (partner and dependents under 18 travel free for leisure, 25% discount if commuting)
- Free ferry travel for work for leisure our part time permanent and fixed term employees
- Free hot beverages before, during or immediately after a shift/work hours and 50% discount on all other café items
- For leisure (off duty/non-work related) all café purchases have a 50% discount
- Free annual flu shots and EAP (employee assistance program)
- Free period products for our staff and customers
- Access to discounted gym memberships (Auckland Council & Les Mills) and discounted healthcare (Southern Cross)
- Discount at SpecSavers for employees and their family
- Discount at Sushi Pac and Taco Medic in CBD and selected pre-cooked meal providers
- Stable employment as an essential services provider (we operate 365 days of the year)
- Opportunity to work with a fun down-to-earth team.
- _As part of the recruitment process you will be required to undergo pre-employment screening including medical, drug and alcohol and reference checks._
- Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise._

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