Field Services Technician

3 months ago

Auckland City, New Zealand Verra Mobility Full time

**Who we are...**

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

**Culture**

Verra Mobility Corporation is a rapidly growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What's Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

**Who we are**

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

**Position Overview**:
Verra Mobility is hiring a Technician who will be part of a fast paced, high growth traffic enforcement technology company. You will calibrate, analyze, troubleshoot and maintain automated traffic enforcement systems, field WAN networks and surveillance equipment. You will also document, install, upgrade or replace hardware and software systems as needed. You will be traveling independently to locations where you will work with subcontractors, clients and Verra Mobility engineering staff to install and maintain red light camera and speed enforcement systems in the field.

**Essential Responsibilities**:

- Understand and adhere to all Redflex policies, standards, processes and procedures defined in the Quality and OHS Manuals; including Redflex's Guiding Principles.
- Adhere to Redflex's Health & Safety Policy.
- Ensure that all maintenance activities are undertaken in accordance with Redflex workplace health, safety, environment quality policies and procedures to ensure the safety of all employees and contractors.
- Observes relevant safety and security standards, report on potential risks / hazards, and determine appropriate corrective actions.
- Supply weekly progress reports to Supervisor and attend team meetings as requested.
- Assist Projects team with Installation and commissioning of Redflex's systems.
- Preventative and remedial maintenance of Redflex's systems.
- Ensure Daily/Weekly checks of Camera Systems are documented and produced as requested.
- Participate in new installations and provide support to project engineering upon request by management.
- Work collaboratively with internal staff.
- Handle technical enquiries, where unable to personally resolve, routes questions and problems of a technical nature appropriately.
- Assist supervisor to engage and co-ordinate contractors, plant & equipment hire.
- Communicates effectively with internal & external customers regarding scheduling, progress and follow-up.
- Travel away from home may be required.

***Qualifications**:

- Intermediate IT experience and/or qualifications
- 1-2 years experience in electronics repair and/or qualifications
- Relevant field experience.
- Full Class 1 Drivers Licence

**Verra Mobility Values**
- **Own It.**_ _We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- **Do What's Right.**_ _We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- **Lead with Grace.** We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- **Win Together.** We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

Verra Mobility is an Equal Opportunity Employer

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