Porter

2 weeks ago

Auckland City, New Zealand Novotel Auckland Airport Full time

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal. Our buzzing restaurant, Bistro Thirteen 50, welcomes guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand.

**Job Description**:
As our Porter, your smile will be the first one our guests notice when they enter our doors You will be responsible for making sure guests feel welcomed to Novotel Auckland Airport by ensuring everything is up to standards and exciting. Along with delivering our guests an inviting space to spend time in, you additionally assist guests with all of their luggage as they check in and out, creating an excellent guest experience that will encourage them to stay with us in the near future.

**Qualifications**:
You will be:

- Previously employed in Front Office or have prior experience in a Porter/Concierge role, it is preferred but not essential. We're interested in finding out more about you and your contagious personality
- An individual who is dedicated to ensuring that every guest has a satisfactory and unforgettable experience.
- Guaranteeing every guest has a warm welcome upon arrival and at check-out, and that all of their needs are fulfilled.
- Possessing an approachable demeanor, the capacity to take charge, and the ability to multitask.
- Lifting and carrying guest luggage throughout your shift. We don't expect you to be Dwayne "The Rock" Johnson, but being physically capable to lift and carry large or heavy items is essential.
- Managing the guest traffic and guaranteeing that our guests are all protected, our fire exits are clear while maintaining a positive and tranquil standpoint.

Additional Information

**Benefits**:

- Learn your Way
- Access to our Accor Academy so you can Earn while you Learn
- Work Your Way
- Flexibility to ensure a work life balance
- Benefits Your Way
- Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Meals on shift & parking onsite
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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