Store Manager
1 month ago
Oversee the efficient day-to-day operations of the takeaway restaurant, ensuring smooth service and high customer satisfaction.
- Lead the recruitment, induction, and training of staff members in line with company standards, acting as a role model for the team.
- Promote excellent customer service by ensuring all employees are focused on creating a welcoming and comfortable experience for customers.
- Collaborate with kitchen staff to plan and develop menus that reflect the restaurant's offerings and customer preferences.
- Create and manage staff schedules, ensuring adequate coverage for all shifts and efficient operations.
- Coordinate weekly stock ordering with the kitchen team to maintain an adequate supply of ingredients and materials.
- Receive and check deliveries, ensuring orders match and handling daily banking procedures.
- Perform inventory management and stock control, including regular stock takes to ensure proper stock levels.
- Analyze weekly sales and inventory reports, identifying areas for improvement and enhancing overall business performance.
- Maintain a safe working environment for staff and customers, adhering to health and safety regulations.
- Address customer complaints that are escalated, ensuring swift and satisfactory resolutions.
- Deliver high-quality service when dealing with customer inquiries, special requests, and ensuring customer needs are met.
- Manage budgeting and financial transactions, ensuring cost-effective operations and meeting financial targets.
- Plan and prepare for special functions or events, ensuring seamless service delivery.
- Ensure compliance with all health and hygiene regulations, maintaining cleanliness and food safety standards.
- Assist with order-taking and provide support to staff when necessary during peak times.
- Gather and act on customer feedback, ensuring continuous improvement in service and offerings.
Required to work for a minimum of 30 hours per week and will be paid between $29 to $34 per hour.
**Other requirements for the role**:
- Minimum 12 months of relevant work experience
- Relevant Tertiary Qualification is highly preferable.
- Available to work from Monday - Sunday.
- Available to work late evening shifts.
- Available to work on weekends.
- Knowing Indian cuisine and culture is highly preferable.
- Leadership skills.
- Team worker and Interpersonal skills
- Attention to detail
**Job Types**: Full-time, Permanent
Pay: $29.00 - $34.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
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