Delivery Agent

5 months ago

Hawke's Bay, New Zealand NZ Post Full time

On Call Delivery Agent - Napier
Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you are the “go to” person for customers on your round, answering questions and resolving or escalating issues. Our Delivery Agents are key front-line ambassadors for NZ Post and are an integral part of delivering world class services to our customers.

So, what will you be doing?
- You'll be the “face” of NZ Post out in the community - interacting with our customers as you deliver their mail and parcels, collecting signatures and maintaining high levels of customer satisfaction.
- You'll work alongside a dedicated team to process and sort mail from our Napier branch, before going it alone out on your delivery route, using ie sustainable e-vehicles (Paxters and eBikes).
- Delivering regardless of the weather, rain, hail or shine - you need to be hardy

We are looking for people who love to get the job done Can you tick off the following?
- Availability to work 5-day roster across Monday - Saturday
- A minimum of a restricted or full NZ Driver's License
- Be ready for a physically demanding role - our Delivery Agents are really fit and deliver for the customer rain or shine
- Have a high level of numeracy and literacy - so you can get all that addressing information sorted
- Ensure your own and the health and safety of your colleagues
- Going the extra mile to ensure high levels of customer satisfaction
- And above all, a passion for doing a great job and getting it right each and every time

Want to see what our Delivery Agents do? Check out this clip to get an insight into a day in the life: Delivery Agent - NZ Post - YouTube
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.

**We can offer you**:
Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Opportunity to join Marram for special rates on fantastic holiday home accommodation around New Zealand
- Reduced banking service fees, rates and packages through our partners
- An Employee Assistance programme to support you when you need it
- Staff discounts in conjunction with our business partners
- Opportunities to advance a career within NZ Post

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