Service Delivery Coordinator

5 months ago


Hawke's Bay, New Zealand NZ Post Full time

Service Delivery Coordinator | Full time - Permanent | Napier
- $27.66 per hour paid fortinightly
- Permanent Full-Time

New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally.
We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Service Delivery Coordinator, you are critical in engaging our workforce in the processing/delivery of our customer's mail and parcels in a timely and efficient way. You will be based at our Napier branch.

**Hours**:
40 hours per week with a 30 min lunch break. Weekly roster as per below:

- Monday to Friday 6:30am - 3:30pm and occasionally working Saturday monrning shifts when required

**About this role**:

- Daily interaction with delivery agents, courier drivers, Rural delivery drivers, customer service team and warehouse staff
- Monitor and improve productivity within the contracted delivery team
- Assist with customer queries
- Be involved with the team in decision making, outlining challenges and asking for solutions
- Undertake vital administration tasks
- If you have exceptional leadership capabilities and are looking for a step up in your career we would love to hear from you. You will support the Service Delivery Manager to motivate, lead and coach the contracted delivery fleet
- Have intermediate level computer skills
- Experience in fleet management or logistics highly sort after but not essential as long as it's relatable
- Proven ability to work under-pressure, can make solid decisions without direction or resources
- Enjoy responsibility, strong problem solver, back yourself and not afraid to have tough conversations
- You rise to a challenge, welcome and embrace change and can work with ambiguity

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.



  • Hawke's Bay, New Zealand Ryman Healthcare Full time

    Lead and inspire your team to deliver exceptional care, fostering inclusivity and building long-lasting relationships! - Enjoy genuine appreciation from residents for your vital role in their wellbeing - Experience a dynamic work environment, keeping your skills sharp - Grow your career with Ryman: Develop, care, and make a difference! About the Role We...


  • Hawke's Bay, New Zealand Eastern Institute of Technology Full time

    **Mō Tēnei Tūranga Mahi | About the Role**: As part of our Equity and Ākonga Success Strategy, greater access to mental health and addition support is a priority service. Te Pūkenga is partnering with Te Whatu Ora to establish new and expanded mental health services for ākonga with a particular focus on greater access for ākonga Māori, Pacific and...

  • Equipment Coordinator

    4 weeks ago


    Hawke's Bay, New Zealand Qube Holdings Full time

    Maintenance & Handyperson Services (Trades & Services) About us Qube is Australia's largest integrated provider of import and export logistics services with a market capitalisation of around $5 billion as of 30 June 2023. We operate in over 180 locations across Australia, New Zealand, and Southeast Asia with a workforce of more than 10,000 employees. Qube...

  • Equipment Coordinator

    1 month ago


    Hawke's Bay, New Zealand Qube Holdings Full time

    Maintenance & Handyperson Services (Trades & Services) About usQube is Australia's largest integrated provider of import and export logistics services with a market capitalisation of around $5 billion as of 30 June 2023. We operate in over 180 locations across Australia, New Zealand, and Southeast Asia with a workforce of more than 10,000 employees.Qube...

  • Equipment Coordinator

    3 weeks ago


    Hawke's Bay, New Zealand Qube Holdings Full time

    Maintenance & Handyperson Services (Trades & Services) About usQube is Australia's largest integrated provider of import and export logistics services with a market capitalisation of around $5 billion as of 30 June 2023. We operate in over 180 locations across Australia, New Zealand, and Southeast Asia with a workforce of more than 10,000 employees.Qube...

  • Equipment Coordinator

    3 weeks ago


    Hawke's Bay, New Zealand Qube Holdings Full time

    Maintenance & Handyperson Services (Trades & Services) About us Qube is Australia's largest integrated provider of import and export logistics services with a market capitalisation of around $5 billion as of 30 June 2023.We operate in over 180 locations across Australia, New Zealand, and Southeast Asia with a workforce of more than 10,000 employees.Qube...

  • Service Coordinator

    3 weeks ago


    Bay-of-plenty, New Zealand Ccs Disability Action Full time

    Friday, 18 October 2024 4:00 pm Monday, 11 November 2024 5:00 pm Working in a friendly and supportive team environment.A robust orientation and induction programme alongside specialist contract training.Supervision – regular internal supervision, external supervision as required.Company vehicle usage – use of pool cars for work purposes.All necessary...

  • Service Coordinator

    3 weeks ago


    Bay-of-plenty, New Zealand Ccs Disability Action Full time

    Friday, 18 October 2024 4:00 pmMonday, 11 November 2024 5:00 pmWorking in a friendly and supportive team environment.A robust orientation and induction programme alongside specialist contract training.Supervision – regular internal supervision, external supervision as required.Company vehicle usage – use of pool cars for work purposes.All necessary...

  • Service Coordinator

    3 weeks ago


    Bay-of-plenty, New Zealand Ccs Disability Action Full time

    Friday, 18 October 2024 4:00 pm Monday, 11 November 2024 5:00 pm Working in a friendly and supportive team environment.A robust orientation and induction programme alongside specialist contract training.Supervision – regular internal supervision, external supervision as required.Company vehicle usage – use of pool cars for work purposes.All necessary...


  • Hawke's Bay, New Zealand Belron Full time

    Customer Service Delivery RepresentativeJoin our team as a Customer Service Representative where you'll be the primary liaison between our valued customers and branch network. Your main focus will be to ensure that our customers receive exceptional service throughout their journey with us, with day-to-day tasks involving the handling of customer enquiries,...

  • Delivery Agent

    5 months ago


    Hawke's Bay, New Zealand NZ Post Full time

    Delivery Agent - Bicycle | Hastings - Full-Time Permanent Opportunity - $25.75 per hour paid fortnightly - Monday to Saturday - 4 days a week on a 3 week rotating roster Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you are the “go to” person for customers on your round, answering questions and...

  • Care Coordinator

    3 weeks ago


    Hawke's Bay, New Zealand Taradale Medical Centre Full time

    Medical Administration (Healthcare & Medical) Full time – 0.8-1.0 FTE (32-40 hours) – fixed term 12 month We are excited to introduce a new role of Care Coordinator at Taradale Medical Centre. You will need to be a Registered Nurse. A new role aimed at enhancing health equity by expanding service access through innovative roles within existing general...

  • Dispatch Coordinator

    5 months ago


    Hawke's Bay, New Zealand Programmed Full time

    A locally owned company who are offering a great opportunity **Dispatch Coordinator** Our client is a locally owned company located in Whakatu. We are seeking applicant for the position of **Dispatch Coordinator,** in this role you will be the first point of contact for our customers. You will organised the company fleet vehicles whilst continuing to...


  • Hawke's Bay, New Zealand Belron Full time

    Full Time Competitive pay + Additional leave options As the Customer Service Delivery Team Leader (CSD Team Leader) at Smith&Smith (Belron NZ), you'll be part of a great Team of Team Leaders that includes guiding a team of 10+ Customer Service Representatives, ensuring seamless handling of enquiries, booking appointments, promoting value-added products and...

  • Dispatch Coordinator

    6 months ago


    Hawke's Bay, New Zealand Programmed Full time

    A locally owned company who are offering a great opportunity **Dispatch Coordinator** Our client is a locally owned company located in Whakatu. We are seeking applicant for the position of **Dispatch Coordinator,** in this role you will be the first point of contact for our customers. As this role is a busy one if you are a multi tasker then certainly...

  • Category Coordinator

    3 weeks ago


    Hawke's Bay, New Zealand Seafood New Zealand Full time

    Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics)Star Food Service is looking for a proactive, hands-on Category Coordinator (Proteins) to join our team in Napier. If you're passionate about meat products and have strong knowledge of quality, pricing, and market trends, this could be the role for you. You might be an ex-butcher,...


  • Hawke's Bay, New Zealand Firstlight Frozen Full time

    Star Food Service is looking for a proactive, hands-on Category Coordinator (Proteins) to join our team in Napier. If you're passionate about meat products and have strong knowledge of quality, pricing, and market trends, this could be the role for you. You might be an ex-butcher, butchery manager, shop manager, or simply someone with a deep enthusiasm for...

  • Delivery Agent

    6 months ago


    Hawke's Bay, New Zealand NZ Post Full time

    On Call Delivery Agent - Napier Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you are the “go to” person for customers on your round, answering questions and resolving or escalating issues. Our Delivery Agents are key front-line ambassadors for NZ Post and are an integral part of delivering world...


  • Hawke's Bay, New Zealand Eastern Institute Of Technology Full time

    An exciting opportunity has arisen for a permanent full time Nursing Lecturer at our Hawkes Bay campus. The successful candidate will be responsible for teaching various subjects within the Diploma of Enrolled Nursing, Bachelor of Nursing, and Postgraduate Programs. Additionally, they will contribute to curriculum development, create course materials, and...


  • Hawke's Bay, New Zealand Eastern Institute Of Technology Full time

    An exciting opportunity has arisen for a permanent full time Nursing Lecturer at our Hawkes Bay campus. The successful candidate will be responsible for teaching various subjects within the Diploma of Enrolled Nursing, Bachelor of Nursing, and Postgraduate Programs. Additionally, they will contribute to curriculum development, create course materials, and...