Business Systems Manager
3 days ago
**About You**
Here’s the experience, knowledge and personal skills you’ll have that will let you hit-the-ground-running in this role:
- Customer service focus - you’re happy when your customers are happy (on-time, on-budget, low-stress implementation)
- Business systems experience - at least 2 years in a similar role, ideally in Facilities Management or an aligned industry
- Software knowledge a strong advantage (in priority order) - MS Suite, simPRO, Kissflow, Arkturus and PlusOne
- Systems and business process documentation - preparing records of existing and future systems and integrations that support the sustainability of the business
- Be able to clearly communicate in non-IT-speak to internal and external stakeholders
**More About the Role**
This is a fulltime, permanent position with key responsibility for all business systems and Customer Service Representative Team. Our current BSM is moving on after 4 years in the role and has made good progress with our systems over this time, including in the past six months as we have rolled out new integrations to service a recently-awarded, country-wide contract. Reporting to the General Manager, you’ll be a trusted advisor for all business systems matters, including supporting budget preparation and business development projects.
**About Us**
RCR Infrastructure Limited is a New Zealand owned company providing nationwide electrical, HVAC and refrigeration services. We work with a wide range of commercial, infrastructure and industrial customers to provide:
- Facilities preventative maintenance management and implementation
- Commercial electrical installation, service and repair.
- UPS and power protection systems installation and maintenance
- Retail fitout installation
- EV charger and solar installation work
- Industrial maintenance and installations
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