Food and Beverage Attendant

6 months ago


Auckland City, New Zealand Hilton Full time

**About Hilton Auckland**

Our nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. We are looking for an experienced
**Food & Beverage Attendant**
who can service with smile and warmth delivering a high standard of customer service at Hilton Auckland's iconic bar
- **Bellini Bar**:

- Sip on fresh barista coffee and take in Bellini's waterfront views by day. As the lights dim, enjoy a cocktail or a glass of champagne sitting seaside by night

**What will I be doing?**

**This role involves**:

- You to elevate the guest experience by delivering our signature beverages with high-energy and efficient table service of food and beverage
- Creating drinks and preparing and serving a wide range of non-alcoholic and alcoholic beverages, including cocktails, pouring drinks, and ensuring that are served promptly
- Providing exceptional customer service by being friendly, attentive, and knowledgeable about the food & drinks menu's and readiness to explain and recommend food & beverage contents
- Taking guest orders and cash handling
- Managing a variety of customer types, inquiries, and complaints
- Crafting exquisite high teas

**What are we looking for?**
- Experience as Bar Staff, Barista or Bartender
- Friendly, positive, energetic and commitment
- Fulltime and flexible availability and reliable - able to do at least 3 - 4 closing shifts per week and during weekends and public holidays
- Knowledge of beverages including coffee, cocktail, spirit, and wine highly desirable
- Experience in POS ordering systems and cash handling
- A good understanding of wine, its service and recommendations to guests
- Good English communication skills

**It will be beneficial if you maintain the following**:

- Completed a barista course
- Previous work experience within a 5-star hotel environment
- In possession of WSET
- In possession of LCQ or managers certificate

**Benefits**

As a Hilton team member you can expect to receive:

- Team member and Friends & Family discount on global Hilton room rates
- Discounts of up to 25% on products and services in participating Hilton outlets
- Access to Hilton University training, offering more than 2500 learning programs
- Access to an Employee Assistance Program (EAP)
- Career development opportunities
- Complimentary staff meals whilst on duty
- Laundered dry cleaning services

We are looking for the exceptional applicants who are passionate about the hospitality industry and values being part of a supportive team. If you feel you are suitable for this role, please click "Apply"



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