Commercial Operations Analyst

5 months ago


New Zealand Dentsply Sirona Full time

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

**Bringing out the best in people**

Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.

**Perform better** - as part of a high-performance, empowering culture.

**Shape an industry** - with a market leader that continues to drive innovation.

**Make a difference** -by helping improve oral health worldwide.
- Position Overview

The position is part of the Australian and New Zealand Commercial team reporting to the Australian General Manager. The incumbent is responsible for providing the Australian & New Zealand commercial business with commercial data support to assist management by providing relevant data and information as required. In addition, the incumbent is responsible for preparation commission and bonus calculations, pricing contracts, territory assignment and price deviation controls.

This position will also be key in establishing Australian commercial business reporting requirements. The objectives include to streamline the local reporting requirements to support the local country management and sales teams.
- Primary Objectives
- Responsible for building and maintaining commission and bonus calculation files. Work with Regional management to ensure the calculation process is completed in an accurate, timely and transparent manner.
- Responsible for providing supporting information and execution of pricing contracts in relation to volume based, specific, government (contracts/tenders) and corporates.
- Building and maintaining the customer price re-tiering calculations on a bi-annual basis.
- Establish and maintain the local Power BI reports.
- Support the commercial sales teams with assignment and maintenance of sales territories.
- Ensure compliance with APAC Price Deviation framework.
- Key Responsibilities and Duties

**Commission and Bonuses (Monthly)**
- Responsible for the management of the monthly commission and bonuses for the commercial sales team.
- Develop Commission and Bonus calculation files in-line with latest Sales Incentive Plans (SIP).
- Provide the FP&A Director with monthly accruals.
- Work with Regional Management to ensure that calculations are accurate and finalised in a timely manner.
- Provide support to the General Manager, FP&A Director and Regional Managers with any questions on the calculation of the commission and bonuses.
- Provide Regional Manager and Team Leaders with statements supporting commission and bonus calculation.

**Pricing contracts (ongoing)**
- Responsible for managing the implementation of customer price contracts in the ERP system
- Assist with the preparation of price contract journals and working closely with GA Accounting team to load into AX.
- Maintain list of current contracts including commitments, start and end dates. Ensure contracts are saved in centralised file location.
- Provide reports on tracking customer performance versus commitment to relevant Sales Managers.

**Pricing Re-Tiering (Bi-Annual)**
- Responsible for the management of the BI-Annual customer re-tiering calculation
- Ensure integrity of calculation spreadsheet including sales data and execution of re-tiering of customers within the commercial business guidelines
- Communicate future tiering realignments with Regional Commercial Sales teams to facilitate interaction with customers that can be motivated to increase tiering
- Ensure that re-tiering is executed in AX in an accurate and timely manner by the due dates 1st January and 1 July

**Power BI Reporting**
- Work in conjunction with the FP&A Analyst and FP&A Director the maintenance and development of the local Power BI reports
- Ensure that existing reports are maintained and accurate.
- Access to reports is managed.
- Work collaboratively with local business partners in understanding reporting needs and develop new reports to meet those requirements.

**Territory Management**
- Providing support to the Regional Commercial team in preparing customer territory allocations within the ERP system.
- Provide customer and historical sales data to Regional Managers and Team Leaders allowing them to make decisions on geographical territory allocations.
- Work closely with Accounts Receivable team to implement territory c


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