Head of Technology, Franklyai

3 days ago

Auckland City, New Zealand Beca Full time

Lead the continued evolution, scalability and development of the Technology function and future strategic direction, across FranklyAI’s conversational AI platform.
- Career development opportunity, with scope across all Technology-related infrastructure, processes and people
- Broad, strategic yet delivery-focused role, operating with autonomy in a collaborative environment with a passionate team looking to ensure that there is ‘No Voice Left Behind”.

**About Frankly**

**Te Kāinga Rua | The Opportunity**
Lead the technology function for FranklyAI, to support this standalone business units next stage of scaling for rapid growth, creating and imbedding the technology strategy and managing the delivery and software development processes. You will be working in a tight knit, agile and passionate team in this social enterprise business, with a mission to ensure that there is ‘No Voice Is Left Behind’. You will be a key member of the leadership team working with the founder, senior Beca technology and business leaders (including the FranklyAI advisory board), as well as with sales and marketing, translation and language experts, software developers and R&D teams.

This is a broad, challenging and dynamic role, yet with the ability to make a real difference through supporting the development of the FranklyAI business. You will have broad scope with a future focus, having oversight on the rapidly changing technology landscape, trends, external technology developments, software, security and intellectual property development considerations for this business. In return, you will have scope to make your mark for this digital enterprise, with the opportunity to develop your career as the business grows.

This role will have a strong delivery focus, with you being experienced in working across multiple work streams, with the ability to help prioritise technology and people capacity, with client projects and initiatives. The ability to operate within a high degree of ambiguity will be key to success in this role, as well as jumping across projects, knowing when to be in the detail and when to empower others to own and deliver a task. You will be comfortable with also challenging external stakeholders and leadership teams in a collaborative way, ensuring the right project is delivered at the right time to achieve great client outcomes, while managing risk and costs. Developing and enabling others will also be a key aspect to this role. You will have responsibility to ensure a culture of enablement, where your mentoring, coaching and leadership abilities will develop other across the technology, development and related functions. Your ability to lead leaders to deliver outcomes will be important.

You will also be leading technical integration discussions with external clients and partners, especially supporting growth across the Government sector. You will be experienced in building credibility with Chief Information Officer level leaders across Government Ministries and Agencies, as well as supporting sales activities by answering and delivering, technology related requirements for other key client stakeholders, during business development processes and for ongoing client relationship management. Your experience across SAAS, technology, security and compliance requirements will be important. This is a unique Head of Technology role, within a rapidly evolving start-up, yet with the backing, investment, and commitment from the Beca Group.

**Te rongoā | About You**
You will be at the career stage where you are ready to make a real difference, both through your leadership abilities in this role, as well as the impact that will have in this business unit, as well as for your career. You will be highly fluent and comfortable in dealing with ambiguity in broad roles yet be ready to also learn from this team low ego team, passionate about making a difference within a social enterprise to ensure Every Voice is Heard. Equally, you will be a across emerging technologies, able to balance new functionality and capability with the commercial and client requirements for Frankly.

Your previous experience may include a range of company types, scales and roles including experience in understanding large corporate processes across technology functions; or alternatively working in a start-up or early stage business, leading the technology function through a significant growth stage. What really drives you are roles with autonomy and ambiguity, working collaboratively with others.

The way you work with others is also important to our FranklyAI team. You will have the ability to create positive, collaborative and outcome focused working relationships. You will be known for your excellent communication and relationship buildings abilities, across diverse stakeholders and clients. You will also be proactive, flexible, a self-starter, and comfortable with ambiguity, and have a bias for action to support the delivery of the next

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