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Health Cover Consultant
3 weeks ago
Health Cover Consultant - 12 Month Fixed Term
Join our exceptional team where you will be not only the face of nib, but the heart of it
About nib - Ko Wai Mātou
- Free health, life, income protection insurance + discounts for family
- Join a supportive and dedicated team where you can learn and develop your career
- Great offices located in Auckland CBD
- Hybrid work environment - flexibility to work from home and in the office
Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health insurance. We believe the 'status quo is death' - we admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy.
_Ehara i te toa takitahi_ (success is not achieved alone) - you will be joining a collaborative, innovative and driven team.
About the role - He Aha Te Tūranga
As a Health Cover Consultant you will be loading, preparing and assessing member’s claims utilising your medical and product knowledge.
You will be supporting our members, helping them with their queries, establishing ongoing constructive relationships, and building superior service and member satisfaction
About you - Ko Wai Koe
You are a compassionate person and making a difference to others is a priority for you. Your skills will include:
- A strong grasp of medical terminology (health insurance or medical experience) along with previous health insurance claims assessment experience.
- Exceptional problem solving skills
- A strong eye for detail.
- You love a challenge and take pride in the quality of your work.
- You enjoy achieving great outcomes with your team and for our members.
- Strong computer literacy.
- Exceptional interpersonal skills
- We embrace an inclusive working environment. _
- We are LGBTTQIA+ inclusive,_
- and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility and education are valued to reflect the diversity of the communities in which we operate._
- nib promotes distributed working for all employees, and encourages both working remotely and in the office. Our new normal requires an appropriate workspace and reliable internet to work remotely. Talk to us to see how we can make this work for you._
- All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment._
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