Customer Service Representative North City Shopping
4 weeks ago
Company Description
North City Shopping Centre offers relaxed community shopping and entertainment in Porirua. With over 85 stores, North City is a one-stop shopping and entertainment experience.
**Job Description**:
We are looking for a positive and motivated team member to deliver an exceptional customer experience to our guests visiting **North City Shopping Centre**.
This is a** part-time **opportunity, roster as below:
Thursdays: 3.30pm - 9.15pm
Saturdays: 11am - 6.15pm *rotating
Sundays: 11am - 6.15pm
**The value you'll add**
- Provide excellent customer service to both customers and retailers
- Process sale of gift cards and rental equipment
- Ensure customer requests are dealt with efficiently and promptly
- Assist the Marketing and Customer Service teams with support tasks
- Establish and maintain strong relationships with customers and retailers
- Drive the membership of the Kids Club and VIP database
**Qualifications**:
- Previous experience in a similar role
- Excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Exceptional client/customer service skills
**Your strengths**
- Ability to communicate with your internal and external clients
- Organiser and planner
- Attention to detail, ensuring accuracy
- Proactive team player
- Ability to meet changing needs
**What we offer**
- Wellbeing benefits and initiatives
- Parental benefits
- An inclusive and social culture with regular team events
Additional Information
Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.
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