Customer Service Representative

2 months ago


Auckland City, New Zealand Laminex NZ Full time

**Laminex New Zealand forms part of the Building Products division of Fletcher Building. We are a trusted business partner for decorative surfaces and panel products offering expert knowledge and exceptional value to customers. With market leading brands in our portfolio including Formica, Laminex, Melteca, Strandfloor, Lakepine MDF and Caesarstone, Laminex New Zealand offers residential and commercial solutions for all interior spaces from benchtops and cabinetry through to structural flooring, wall lining and commercial joinery.**

Our customers are the heart of what we do, and we are looking for an enthusiastic and self-motivated individual to join our
**Auckland** team. You will be working Monday to Friday 8:30am to 5pm. This is a
**12 month fixed term** maternity cover.

As our successful
**Customer Service Representative**, you will be joining our talented team of 13 and will be responsible for providing superior customer service and supporting existing internal and external stakeholders. Daily tasks will involve taking inbound calls primarily from Laminex’s Auckland customer base providing accurate information to products and services related enquiries, provide support to regional sales branches, cross selling, and phone sales support to the company Sales Representatives. Also, processing orders, and credits accurately.

**This position plays a pivotal part in our organisation and as such you will need to**:

- demonstrate excellent communication skills and thrive in providing a customer service experience that is second to none
- excellent phone mannerism as interaction with our customers will be solely telephonic
- execute administration tasks as required in a tidy and accurate manner
- be a strong team player
- ability to pick up and understand technical information, as you will be dealing with a wide range of questions relating to varied product offers
- excellent attention to detail and problem solving skills

**To be successful in this role, you will have**:

- 2+ years of experience in a customer service/sales support centric role, preferably within the building materials industry
- you will be customer-focused
- be confident talking to and influencing people both over the phone
- you will be computer savvy and have good time management skills
- be able to build strong relationships with people at all levels
- In return, you’ll be joining a well-respected business offering a range of benefits, well-designed training programs, and real opportunities for career advancement that come with being part of the Fletcher Group.

If this sounds like you, we would like to hear from you. Please



  • Manukau City, New Zealand Service Foods Full time

    When you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...


  • Auckland City, New Zealand KiwiRail Full time

    Req ID: 11238**Kia Ora** **We’re going places. Are you?** Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal Pacific, Northern Explorer, Capital Connections and Te Huia services. Over recent years we have been embarking on transformational change...


  • Auckland City, New Zealand Gurnishan Enterprise Ltd Full time

    **CUSTOMER SERVICE REPRESENTATIVE(S)** **Customer Service Representative** As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, serving delicious coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great...


  • Auckland City, New Zealand Madison Recruitment Full time

    **Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...


  • Auckland City, New Zealand Stellar Full time

    **Contract Type**: - Casual**Location**: - NZ - Auckland - North Island**Industry**: - Call Centre & Customer ServiceI am on the lookout for a customer service representative to start Next Monday as a customer service representative role working in a wholesale warehouse based in the North Shore. The role is office based across 5 days per week (Monday to...


  • Auckland City, New Zealand Team Recruitment Full time

    **Customer Service Representative** - Leading Provider in Logistics in the Healthcare sector - Potential to lead to permanent employment Provide exceptional customer support through order processing and engaging communication. Collaborate with a supportive and high-performing team. **About the Assignment**: As a customer service representative, you will...


  • Auckland City, New Zealand HAYS Full time

    Customer Service, Call Centre, Admin, Administration **Your new company** Join a highly reputable, global organisation, who provide their customers with a variety of services. They are looking for another customer service representative to join their close-knit office support team! **Your new role**: As a Customer Service Representative, you will play a...


  • Auckland City, New Zealand OneStaff Full time

    We are currently seeking a self-motivated and reliable Customer Service Representative to assist with an interesting and busy role in Pukekohe. This Customer Service Representative position is a permanent day shift role on a rotating 4 days on 2 days off roster. Starting at 7.15am - 5.45pm there will be rostered weekend work. Any rostered weekend days...


  • Auckland City, New Zealand Emergent Full time

    Immediate Start - Grafton, Auckland location - Training provided! Work in a supportive team within the medical industry as a customer service representative! Start ASAP, based in Auckland, and training provided! We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the...


  • Auckland City, New Zealand Horizon Recruitment Agencies NZ Full time

    Customer Service Representative Company Overview: Our company is a dynamic and innovative online Customer Service Representative committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of...


  • Auckland City, New Zealand C.M. & N.C. PATEL LIMITED Full time

    As a Customer Service Representative, you will be required to manage the day-to-day operation of the dairy store. You will be required to do the following but not limited to: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Acknowledging and resolving customer...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 9.30am - 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand TTEC Full time

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative** working on our client site in **Auckland, New Zealand** you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki - Monday to Friday: 09:30 to 18:00 - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...


  • Auckland City, New Zealand Laminex NZ Full time

    Are you a passionate problem solver with a knack for making people smile? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Laminex New Zealand is on the lookout for a **Customer Service Representative **to join our incredible team and be the face of our company's renowned service. - This...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Fixed Term contract until March 2025 - Monday to Friday: 08:00 - 16:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland - Fixed term contract until March 2025 We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers...


  • Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Fixed Term **Category** Customer Service **Business** Steel **Location** Auckland **Job Reference** 37916 **Posted Date** 30-Aug-2024 **Closing Date** 28-Sep-2024 **Description**: - Fletcher Steel is New Zealand’s leading importer, distributor and processor of steel representing Fletcher Building’s...


  • Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** **Customer Service Representative | Howick Leisure Centre** You will be joining our team in the Howick Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make it happen when Aucklanders...