Business Analysis Team Manager
5 days ago
Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe - and we’re growing
We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.
**Requirements**:
The main purpose of this position is to lead and develop a team o Business Analysts.
**What you will be doing**
- Implementing best practices and standards for business analysis at Serko
- Defining plans for communication, training, and up-skilling business analysts
- Working collaboratively with others in the organisation to implement those best practices consistently
- Uplifting the maturity of Business Analysis at Serko by running the Business Analysis Guild
- Coaching, mentoring, and developing the Business Analysis team’s skills
- Fostering a positive team environment for the Business Analysis team
- Assessing Business Analysts performance and deal with performance challenges
- Assessing the training requirements and creating of development plans for the Business Analysts
- Recruitment and on-boarding of Business Analysts
**What you will bring to the team**
- Solid experience as a Senior Business Analyst - ideally in SaaS environment
- People leadership experience - ideally experience with coaching and mentoring Business Analysts
- A good understanding of Business Analysis in Agile product delivery
- A clear and empathetic communicator who can communicate complicated concepts in a simple way and bring an audience on a journey
- Ability to build effective relationships, collaborate with others and manage stakeholders across the organisation
- An organised, analytical, and structured approach to tasks
- Desire to work in a dynamic fast-paced environment, with a bias to action
- High agency and comfortable with ambiguity
**Benefits**
It's important to us, that our people can bring their whole selves to work. Join our team and we have the following on offer for you
- Competitive salary + Kiwisaver + A generous incentive scheme
- Laptop, modern office with games, exceptional coffee, snacks, and a great social atmosphere
- Permanent full-time opportunity
- Promotional opportunities among an established & growing global organisation
- 1:1 mentoring with industry leaders to help your growth towards your career pathways
- Flexibility to work-from-home
- Flexible starting and finishing hours
- Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Serko workforce. We look for people to add to our culture
**How to Apply**
If this sounds like you, then please click on the "Apply" button and follow the prompts.
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