Claims Specialist

2 days ago


Wellington City, New Zealand Aon Full time

**Job Description**:
**The Opportunity**

Our Wellington office currently has an opening for a Claims Specialist to join the team on a 12 month fixed-term contract. This is a part-time position of 15 hours per week.

This role would see you supporting with the management of general insurance claims, primarily in the commercial/SME space. This is an exciting opportunity for a talented individual that is looking for a part-time opportunity within a supportive team environment.

**You would be responsible for**:

- Assisting with customer enquiries related to claims
- Maintaining effective stakeholder engagement throughout the claims lifecycle
- Ensuring timely and effective lodgment of claims
- Acting a key point of contact on all claims issues
- Maintaining files and assisting with document preparation

**About you**

You will be an experienced Claims Specialist or Customer Service professional with a passion for providing outstanding client service and going the extra mile. A collaborative team player, your ability tomaintain a high degree of accuracy and efficiency in a busy, fast-paced environment will ensure your success in this role.

**To hit the ground running, you should have**:

- Previous claims or customer service experience
- Excellent stakeholder management and relationship building skills
- Strong attention to detail
- Good time management and organisational skills
- General insurance experience desirable

**Aon Culture & Benefits**

At Aon, we provide colleagues with the support to make a positive impact together with ongoing opportunities for development, including the support of a team which will continually encourage you to achieve your best.

We currently have approximately 1,000 employees in New Zealand. Globally, we have an employee base of 50,000 people, working across 120 countries. This allows us to build the best teams and capture the best thinking from around the world to deliver quality solutions and service locally.

Aon is an equal opportunity employer, and we invite you to be part of an organisation that has a diverse workplace, values continuous learning and supports many charities and environmental initiatives.


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