Service Manager

5 months ago


Bay of Plenty, New Zealand New Zealand Government Full time

Service Manager, Rotorua - “Tenei tō mātou tuakiri, Kā mahi tahi tātou.” - “This is our identity. We work as one.”
Courts and Tribunals, Regional Service Delivery (Familiy Jurisdiction)
Te whiwhinga mahi/The Opportunity
We are looking for someone with significant experience managing a team, providing guidance, training, and support to ensure their professional development and efficient performance whilst maintaining a positive team culture and environment. This role reports to a Manager Justice Services and works collaboratively with the team to strengthen people's trust in the Law of Aotearoa New Zealand.

He pūkenga tou/Skills and Experience
To be successful in this role, the following skills, knowledge and experience should form part of your repertoire:

- Operational management experience, or experience at a senior level in positions of responsibility, ideally in a Court or Tribunal environment
- Agility to work in a dynamic environment and ability to respond to changing priorities and needs
- Effective track record in supporting and implementing changes to business and work processes.
- A working knowledge of the principles of the Treaty of Waitangi and the implications of these for the work of Te Tāhū o te Ture - Ministry of Justice.
- Exceptional organisational and multitasking abilities to handle a diverse range of responsibilities with resilience to cope with unexpected situations.
- Excellent interpersonal, communication and influencing skills, and highly developed emotional intelligence with an ability to collaborate effectively.
- Diplomacy to build and maintain effective and robust relationships with external and internal stakeholders
- Drive and determination to enhance a high-performance culture where standardisation, consistency and accountability are underpinned by the values of respect, integrity, service and excellence

Ko wai mātou/Who we are
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Utu ā-tau/Salary
The appointing salary for this role will be between $94,377 and $122,022 based on skills and experience.

Tono mai/How to Apply
If you have these qualities, then you'll be joining our team at a challenging and genuinely exciting time. We would offer the successful person the opportunity to make a difference, the chance to be part of a vibrant and dynamic team, learn new and interesting things, and gain experience in a wide range of areas.
Follow us on LinkedIn
If you have these qualities, then you'll be joining our team at a challenging and genuinely exciting time. We would offer the successful person the opportunity to make a difference, the chance to be part of a vibrant and dynamic team, learn new and interesting things, and gain experience in a wide range of areas.



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