Intensive Whanau Support Practitioner

6 months ago

Whakatane, New Zealand PeopleHQ Full time

**Are you passionate about making a real difference in the lives of families in need**:

- ** Do you thrive in high-pressure situations, bringing calm and support when it's needed most**:

- ** Modern working environment with supportive management team**

Our client Tūwharetoa ki Kawerau Hauora are looking for a dedicated full-time Intensive Whānau Support Practitioner to join their team in Kawerau. Established in 1995, our client provides quality health, social and education services that improve the well-being of Iwi and the wider community who reside within the rohe of Tuwharetoa Ki Kawerau and Eastern Bay of Plenty.

**He aha te tūnga | About the role**
Managing approximately 15 - 20 caseloads at any one time, this role offers you the chance to play a pivotal role in supporting families during times of crisis, helping to shape brighter futures for those in need. Creating plans and equiping clients with strategies to mitigate further violence, allowing and encouraging them to learn behaviour changing skills, and access necessary support services to restore safety and embark on their healing duty are key duties of this role.

**Key responsibilities of the role include**:

- Providing intensive support to families facing crisis situations.
- Restore safety and wellbeing/mauri ora where family violence has occurred or is at risk of occurring
- Working closely with families to develop tailored support plans.
- Offering guidance, advocacy, and resources to empower families to overcome challenges
- Supporting families and whānau to access additional and wraparound support services as needed
- Building rapport and working collaboratively with families and whānau to develop robust safety strategies to support a reduction in the immediate risk of further violence
- Ensuring the client is fully informed of their rights and involved in decisions
- Collaborate with community organizations and agencies to ensure comprehensive support for families.
- Identifying and monitoring any health and wellbeing issues
- Identifying needs and preparing referrals to external agencies for additional support services
- Completing reporting requirements, ensuring strict client confidentiality
- File management, capture date and update progress details
- Ensuring all documentation is accurate and are managed and filed as per protocol
- Diploma in Social work, Psychology, Counselling, or a related field.
- Previous experience in facilitating programmes, particularly in the field of family violence prevention or related areas.
- A minimum of three years’ experience, in a similar role performing similar duties
- Strong understanding of family violence dynamics and its impact on individuals and families/whānau.
- An in-depth understanding of how at-risk whanau/families function, and respect where those whanau/ families are.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
- Strong relationship and network management, able to develop working relationships with whānau, internal and external stakeholders
- Experience working in a kaupapa Māori environment
- Knowledge of TKKH and the Eastern Bay of Plenty Communities
- Empathy, showing respect for clients and their whānau journey
- Effective negotiating and advocacy skills
- A commitment to safe work practices
- Excellent computer literacy skills, with proficiency in all Microsoft Office functions
- Knowledge of Tūwharetoa ki Kawerau tikanga and kawa
- A good understanding of tikanga Māori, competency in Te Reo Māori is desirable

You will be professional, trustworthy, confidential, flexible and a team player. Having respect for diverse backgrounds, cultures and individual values are essential qualities too.

**Why Tūwharetoa ki Kawerau Hauora?**
With a vision of Ko te noho ōranga o te whānau o te tīnana o te hinengaro o te wairua e tai ai te mauri mō ngā tāngata katoa, Whānau wellbeing is the unity of body mind and spirt the life force for all people and drives what they do.

**RECRUITMENT INFORMATION**

**_Confidentiality assured._

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